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Travel Agent's Handbooks

The Travel Agent’s Handbook (TAH) contains the latest Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under "Mail Votes" or "Local Financial Criteria".

Important Information for Travel Agents
Guidelines for Use of IATA Logo English
PCI Data Security Standards English
Quick Reference Guide 2015 English
Security Providers Evaluation Criteria English
List of Travel Agency Commissioners English
Remittance Frequencies - Africa & Middle East English
Remittance Frequencies – Americas English
Remittance Frequencies – Asia Pacific English
Remittance Frequencies – Europe English
Remittance Frequencies – Global English
Remittance Frequencies – North Asia English
Airline Appointments – Asia Pacific English
Airline Appointments – Canada Bermuda English
Airline Appointments – Latin America & Caribbean English
Airline Appointments – Europe Africa & Middle East English
BSP Manual for Agents English
BSP Manual for Agents-NewGen ISS English French Spanish
Travel Agent Handbook 2019
TAH 2019 Resolution 800, 812 & 818g English - French
TAH 2019 Resolution 812 & 818g Spanish
Travel Agent Handbook 2018
TAH800, 812 & 818g English - French
TAH812 & 818g Spanish
Mail Votes
A303 Changes to Resolutions 820d & 820e English
A304 Changes to Local Financial Criteria - United Kingdom English
A305 Changes to Resolution 812 & Local Financial Criteria - China English
A306 Changes to Local Financial Criteria - Canada & Bermuda English
A307 Editorial Changes to Resolution 824r English
A308 Changes to Local Financial Criteria - East Africa English
A309 Changes to Local Financial Criteria - Kuwait English
A310 Changes to Local Financial Criteria - Rwanda English
A311 Changes to Local Financial Criteria - Ghana English
A312 Changes to Local Financial Criteria - Lebanon English
A313 Changes to Local Financial Criteria - Sri Lanka English
A314 Changes to Local Financial Criteria - Nepal English
A315 Changes to Local Financial Criteria - Greece English
A316 Amendments to Resolution 812 Section 2.11 English
A317 Changes to Local Financial Criteria - Italy English
A318 Changes to Remittance Frequency - Italy English
A319 Amendment to Paid Up Capital in Venezuela English
A320 Changes to Resolution 812 for China English
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