Passenger Fares and Ticketing - Intermediate

Did you know that in the past 5 years, 97 participants from 23 countries have taken this course with IATA?

4-day (32 hours) classroom course

Air passengers are always searching for the lowest possible special fares, but cheap fares come with several challenging restrictions. Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.

Course Code: FIC010VEEN02

Course format

• This classroom course provides 4 days (32hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment.

Prerequisites

• Participants ;must have completed the IATA Passenger Fares and Ticketing - Basic course and covered the core elements of the Mileage System Principle.
• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completing this course you will be able to:

• Differentiate between normal and special fares
• Identify types of pricing units
• Apply the special fare Higher Intermediate Point (HIP) check
• Construct special fares: one-way, round trip, circle trip, open jaw
• Analyse fare notes and apply the most restrictive conditions
• Determine and collect Q surcharges and stopover fees
• Quote the lowest applicable special fare
• Recognize Electronic Miscellaneous Document data elements

The key topics that are covered during this course include:

• Carrier routing fares versus mileage fares
• Fare note categories
• Special fare analysis
• Special fare quotes: one-way, round and circle trips, open jaw
• Fare directionalities
• Stopover and transfer fees
• Q surcharges
• Local combination of special fares versus end-on combinations
• Reservation change fees and related charges
• Recognizing Electronic Ticket (ET) and Electronic Miscellaneous Document (EMD) data elements

Activities

• Interactive online assignments
• Special fare exercises and analysis
• Manual fare calculation and simulation

This course is recommended for:

• Tariff/pricing analysts
• Revenue accountants
• Experienced ticketing staff

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.