The IATA Airline Operations Diploma is your comprehensive guide to mastering the dynamic world of airline and ground operations. Through four specialized courses to be completed in three years, you’ll gain the key skills needed to manage everything from flight operations and ground services to emergency response and contract management. Whether you’re overseeing ground operations, improving service delivery, or planning for emergencies, this diploma equips you with the tools and knowledge to succeed in every aspect of airline operations. A standout feature of this program is its focus on Emergency Response Planning (ERP), where you'll learn to manage crises with confidence. The Aviation Emergency Response Simulation immerses you in realistic scenarios, letting you practice decision-making, adapt strategies, and coordinate teams during critical situations.
his hands-on experience ensures you're ready to handle real-world airline emergencies effectively. The program also covers flight operations management, providing you with a deep understanding of the organizational structure and systems that drive successful flight operations. You’ll explore human factors, management systems, and how to identify efficiencies within the Airline Operations Centre (AOC)—all vital for improving performance and operational success. Designed for flight operations managers, ground operations professionals, maintenance and engineering leaders, as well as finance and human capital managers, this diploma prepares you for leadership roles in the fast-paced and ever-evolving airline industry. Whether you’re managing day-to-day operations or planning for emergencies, this diploma sets you up for success in one of the most exciting and challenging fields around.
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
Gain the knowledge needed to bring out the best in the people you manage
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.