As the leading IT solution and air travel financial services provider in China, Accounting Centre of China Aviation (ACCA) is consistently engaged in the dynamic market landscape and the ongoing airline retailing transformation.
Amidst discussions about the artificial intelligence (AI) and machine learning (ML) capabilities driving the future Offer and Order world, we endeavor to support airlines' retailing strategies by seamlessly integrating order management with revenue accounting, supporting both their immediate goals and long-term ambitions.
As airlines are innovating in partnerships, sales channels, payment solutions, and other new features, airline revenue accounting departments need to reconcile between different 'orders'. New forms of payment complicate airline payment management, which now requires capabilities including payment order settlement and payment provider settlement. Product innovations also require reconciliation and settlement capabilities for various third-party providers.
Tickets and orders will coexist for a substantial period. With orders gaining prominence, there is an increasing demand for more streamlined revenue accounting solutions tailored to orders. Real-time data enables direct integration of order data into enterprise resource planning systems. However, industry-specific processes like interline hinder airlines from replacing specialized revenue accounting systems.
Financial data is invaluable and will form the foundation of all business decision-making in a world of full offers and orders, including dynamic offers. Consequently, airline revenue accounting departments have started to invest in building data capabilities and data analytic solutions.
Through extensive engagement with our customers, we have understood their preference for leveraging current assets during the transitioning to an order-centric revenue accounting system, aiming to minimize disruption and complexity. We recognized the value of a unified process, system, and revenue data governance structure, in collaboration with Chinese airlines to develop a next-generation order-based Retailing Revenue Accounting Platform.
We leverage cloud computing, big data analytics, and utilize AI and ML technologies to assist airlines in seamlessly integrating traditional, ticketless, and order-based models into a cohesive storage infrastructure. Our approach enables the management of real-time settlements across diverse retail scenarios involving multiple third-party providers. Facilitating rapid expansion to new products through modular deployment, and offers airlines deep, strategic insights for their decision-making processes.
We will continue our commitment to supporting airlines in retail transformation, transcending traditional industry boundaries to facilitate the creation of innovative revenue streams for airlines.
ACCA is a wholly owned subsidiary of TravelSky Technology Ltd. Founded in 1991, ACCA has been a Strategic Partner of IATA for nearly three decades. ACCA provides a wide range of passenger, cargo, airport and industry solutions, e-payment and commercial factoring services, as well as highly customized business process outsourcing and services for aviation service providers. ACCA effectively links the Chinese and global markets and serves as a central connection point for customers and the industry at large. Please contact globalbusiness@acca.com.cn for more details.
Liu Yi
Senior Airline Solutions Manager
Collin Yang
Director of International Businesses
