IATA Manuals are necessary for compliance with international legislation, but also for improving operational performance and reducing risks. As a reliable source for international best practices, the IATA Manuals have become the primary source of information for ground, airport and passenger processes. These publications are #1 industry guides for various industry stakeholders. IATA Passenger Publications are guides to Passenger facilitation standards and best practices and are there to support the industry in solutions alignment and are covering important 2022 topics such as Technical Specifications, Disruptions and Accessibility.
Common Use: IATA Technical Peripheral Specifications describes all exchanges of Departure Control Systems (DCSs) to device communication and all device responses. These are required in order to use standard airline devices defined for "Common Use" (or dedicated).
Disruptions: Disruption Management Manual is a valuable guidebook for airlines, service providers and other aviation stakeholders to support an efficient passenger accommodation during disruptions. DMM covers claims, liability, delay and baggage disruption provisions as well Interline Considerations on Irregular Operations (IROPs) handling during a pandemic.
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