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Futureproofing Aviation: Strategies for Success
The IATA World Safety and Operations Conference (WSOC) tackles all aspects of safety, including flight operations, cabin operations, maintenance, and crisis management (emergency response planning and aircraft recovery). It is an opportunity to meet, network and develop partnerships with aviation professionals and decision-makers, gathered over 3 days under one roof.
The conference features over 45 hours of expert sessions over 4 tracks (Safety, Cabin, Flight Ops, and Crisis Management), provides 15+ hours of exclusive networking opportunities, and showcases the latest innovative solutions from sponsors and exhibitors.
IATA WSOC 2024 gathered more than 800 participants in Marrakech, Morocco.
Who attends?
- Airlines executives and frontline operational staff - pilots, engineers, safety managers, cabin crew, engineers, air traffic controllers
- Regulators
- Training Providers
- Emergency Equipment Suppliers
- Accident Investigators
- Original Equipment Manufacturers
- Human Factors Specialists
- Aircraft Recovery Specialists
Insights from Mark Searle, IATA Director Safety - WSOC 2025
WSOC 2025 - Join us!
Help us spread the word!
Help us spread the word about this key conference event. This promotional kit (ppt) can be tailored to your needs.
5 Top reasons to attend?
- Dedicated sessions with industry leaders highlighting state of the industry, how to seize opportunities and address challenges.
- Focused discussions with industry experts on current operational issues impacting aviation; and what IATA and their industry partners is doing about them.
- Identification and understanding of new and emerging industry risk areas and how, collectively, they can be addressed by aviation stakeholders.
- Extensive peer-to-peer networking opportunities with a global audience.
- Opportunity to participate in bespoke workshops provided by IATA, sponsors and exhibitors.
Testimonials
''This was my first time experiencing the IATA conference, and what a grounding, joyful experience it was to reconnect with each other and with our purpose in this industry—"safety is about people." I am grateful and proud to be part of this bright, kind community of leaders, and I look forward to joining again in the future!''
Gabrielle Garner,
Delta Air Lines
“The IATA World Safety Conference is a pivotal gathering for anyone committed to enhancing aviation safety. The wealth of knowledge shared by industry leaders and experts, combined with the collaborative atmosphere, makes it an invaluable experience. The interactive sessions inspire innovative thinking and provide actionable insights that can be implemented in our operations. I highly recommend this conference to all aviation professionals dedicated to improving safety standards.''
Sherylene Patel,
Safair Operations (PTY) LTD
View the official WSOC 2025 Program (pdf).
| Registration Type | 2025 Regular rate |
| General Public | $1,525.00 |
| IATA Member Airlines | $760.00 |
| IATA Strategic Partners | $1,300.00 |
Take advantage of our group rates for Non-IATA Member Airlines. For the purchase of 5 passes, you will receive 1 additional pass at no extra cost, providing you with 6 for the price of 5.
面向未来的航空：成功战略
IATA 世界安全与运行大会（WSOC）涵盖航空安全的各个方面，包括航班运行、客舱运行、机务维修和危机管理（应急响应计划和飞机恢复）。大会为期三天，为与航空专业人士和决策者相聚、交流和发展伙伴关系提供了良机。
本次大会涵盖安全、客舱、航班运行和危机管理四个主题，包含超过 45 小时的专家会议，提供超过 15 小时的独家交流机会，并展示赞助商和参展商的最新创新解决方案。
IATA WSOC 2024 在摩洛哥马拉喀什举行，吸引了超过 800 名参会者。
参会人员：
- 航空公司高管和一线运行人员 - 飞行员、工程师、安全经理、乘务员、工程师、空中交通管制员
- 监管机构
- 培训机构
- 应急设备供应商
- 事故调查员
- 原始设备制造商
- 人为因素专家
- 飞机救援专家
五大参会原因：
- 与行业领袖进行专题会议，重点探讨行业现状、如何抓住机遇、应对挑战。
- 与行业专家进行专题讨论，探讨当前影响航空业的运行问题，以及国际航协及其行业合作伙伴正在采取的措施。
- 识别和了解新兴行业风险领域，以及航空业利益相关者如何共同应对这些风险。
- 与全球听众进行广泛的同行交流机会。
- 有机会参加由国际航协、赞助商和参展商提供的定制研讨会。
参会感想
''This was my first time experiencing the IATA conference, and what a grounding, joyful experience it was to reconnect with each other and with our purpose in this industry—"safety is about people." I am grateful and proud to be part of this bright, kind community of leaders, and I look forward to joining again in the future!''
“这是我第一次参加国际航协大会，能够再次与大家建立联系，并共同践行我们在这个行业的宗旨——”安全以人为本“，这真是一次令人踏实、愉悦的经历。我很感激也很自豪能成为这个充满智慧、友善的领导者群体的一员，并期待未来再次加入！”
Gabrielle Garner,
Delta Air Lines
“The IATA World Safety Conference is a pivotal gathering for anyone committed to enhancing aviation safety. The wealth of knowledge shared by industry leaders and experts, combined with the collaborative atmosphere, makes it an invaluable experience. The interactive sessions inspire innovative thinking and provide actionable insights that can be implemented in our operations. I highly recommend this conference to all aviation professionals dedicated to improving safety standards.''
“国际航协世界安全大会对于所有致力于提升航空安全的人士来说都是一次至关重要的盛会。行业领袖和专家分享的丰富知识，加上协作的氛围，使其成为一次宝贵的体验。互动环节激发创新思维，并提供切实可行的见解，可在我们的运行中付诸实践。我强烈推荐所有致力于提升安全标准的航空专业人士参加此次大会。”
Sherylene Patel,
Safair Operations (PTY) LTD
目的地：厦门
厦门是中国东南部的一座沿海城市，以其美丽的海滩和鼓浪屿而闻名。鼓浪屿被联合国教科文组织列为世界遗产，以其历史建筑和音乐遗产而闻名。
这座城市融合了现代化的景点、郁郁葱葱的花园和丰富的文化历史，是休闲放松和探索的理想目的地。
活动地点：厦门航空费尔蒙酒店
厦门航空费尔蒙酒店是一家豪华五星级酒店，距离厦门高崎国际机场仅15分钟车程，坐落于厦门海峡两岸金融中心的核心地段。酒店拥有超过3,100平方米的多功能活动空间，包括两间大宴会厅、一间独特的礼堂、一片风景优美的空中草坪和多间会议室，可容纳多达1,000位宾客，举办各种会议、晚会和私人庆典。宾客可享受到无缝衔接的服务、精致的住宿环境以及五缘湾的全景。
酒店
我们荣幸地为您推荐国际航协世界安全与运营大会的官方指定酒店。大会将于10月14日至16日在厦门航空费尔蒙酒店举行。
所有酒店均经过精心挑选，地理位置优越——步行即可到达活动场地，或驾车或乘坐出租车即可轻松抵达。
我们提供一系列酒店选择，以满足不同的需求，建议您提前预订，以享受优惠价格并确保活动期间有空房。
如需帮助，请联系：fit@kenes.com。我们的团队工作时间为周一至周五，欧洲中部时间上午9:00至下午4:00。我们将在24至48小时内回复所有咨询。
我们强烈建议与会代表尽快注册。预订和更改将视空房情况而定，但请注意，会议价格无法保证，且可能因空房情况而有所调整。
赞助
向行业领袖、政府、国际组织和行业专家展示您的产品和服务。如需了解更多信息、获得世界安全与运行大会（WSOC）的赞助和参展机会，请填写表格，我们的团队成员将与您联系。
We are delighted to present the official hotels for the IATA World Safety & Operations Conference, taking place from October 14 to 16 at the Fairmont Xiamen.
All exceptional properties are carefully selected and ideally located—either within walking distance of the event venue or a convenient drive by car or taxi.
Offering a range of options to suit different preferences, we recommend making your reservation in advance to take advantage of preferential rates and ensure availability during the event.
If you need assistance, please contact: fit@kenes.com. Our team is available Monday to Friday from 09:00 to 16:00 CET. We aim to respond to all inquiries within 24–48 hours.
We strongly encourage delegates to register as soon as possible. Reservations and changes will be accepted on a space-available basis, but please note that conference rates cannot be guaranteed and are subject to change due to availability.
Fairmont Xiamen ★★★★★
The official venue hotel
Last rooms available for WSOC Delegates at the Fairmont Xiamen! Enjoy an exclusive delegate rate starting at just USD 183 at our official hotel. Experience luxury, comfort, and the unbeatable convenience of staying just a few minutes away from the WSOC venue. Secure your stay now, rooms are selling fast!
Experience modern comfort and timeless style, with rooms offering sweeping views of Wuyuan Bay or the city. Rates starting from 183 USD, including a daily buffet breakfast. Whether for business or leisure, Fairmont Xiamen blends elegance with convenience.
Fairmont Xiamen is conveniently located near the ferry terminal to Gulangyu Island, a UNESCO World Heritage Site, and close to cultural spots like Nanputuo Temple. The hotel is about 7.5 km from Xiamen Gaoqi International Airport and offers easy access to public transit, including the metro and bus systems, making it simple to explore the city.
Check-in / Check-out
- Check-in time: 15:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- High-speed Wi-Fi access
- Fitness center and swimming pool
- 24-hour concierge and room service
- Early check-in and late check-out (subject to availability)
- Free parking
- Business center and meeting facilities
- Shuttle services to key local attractions (where available)
Cancellation policy:
- Full free cancellation until the 24th of September.
Langham Place Xiamen ★★★★★
12 min walk to Fairmont Xiamen (venue)
Enjoy a stay overlooking the city and take advantage of our preferential rates starting from 116 USD per night, including a daily buffet breakfast.
Langham Place Xiamen is conveniently located in the vibrant Huli District, close to the popular Wanda Plaza. It’s just a short walk from the nearest metro station and approximately a 12-minute walk to the conference venue, making it an ideal choice for both business and leisure travelers. The hotel features a range of modern amenities, including an indoor swimming pool and well-equipped fitness facilities.
Check-in / Check-out
- Check-in time: 14:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- Free Wi-Fi
- Complimentary full-service spa
- Free self-parking
- 24-hour room service
- 24-hour fitness centre and indoor pool
Cancellation policy:
- Full free cancellation until the 30th of September.
Shangri-La Xiamen ★★★★★
3,4km - 15 minutes drive
Indulge in a luxurious stay at Shangri-La Xiamen Hotel, offering panoramic views of the coastline. Rates starting from 157 USD per night, inclusive of a sumptuous daily buffet breakfast at Café Amoy. Enhance your experience with access to the Health Club, featuring an indoor swimming pool and hot whirlpool bath.
Conveniently located 20 minutes from Xiamen Gaoqi International Airport, Shangri-La Xiamen offers direct access to the commercial hub and Metro Line 2, making it easy to reach your venue and explore top attractions like Gulangyu Island, Nanputuo Temple, and Zhongshan Road.
Check-in / Check-out
- Check-in time: 14:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- Express check-in & check-out
- In-room spa services
- Laundry & valet service
- Foreign exchange counter
- Taxi & limousine service
- Car rental service
Cancellation policy:
- Full free cancellation until the 10th of August.
DoubleTree by Hilton Xiamen ★★★★
4,5km - 10 minutes drive
Experience a comfortable and stylish stay at DoubleTree by Hilton Xiamen, perfectly situated in the heart of the city. Rates starting from 109 USD per night, inclusive of a delicious daily buffet breakfast. Enjoy modern guest rooms, warm hospitality—including the signature DoubleTree cookie on arrival—and access to the hotel’s wellness facilities, featuring a fully equipped fitness center and an indoor heated pool.
DoubleTree by Hilton is around 20 minutes from Xiamen Airport and offers easy access to the city center, Metro Line 1, and top attractions like Gulangyu Island and Zhongshan Road.
Check-in / Check-out
- Check-in time: 14:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- Express check-in & check-out
- In-room spa services
- Laundry & valet service
- Foreign exchange counter
- Taxi & limousine service
- Car rental service
Cancellation policy:
- Full free cancellation until the 25th of September.
W Xiamen ★★★★★
4,5km - 10 minutes drive
Enjoy a vibrant and luxurious stay at W Xiamen, located in the dynamic Siming District near the city’s top shopping and cultural hotspots. Rates starting from 154 USD per night, including a daily buffet breakfast at the stylish NINE restaurant. Unwind in chic, design-forward rooms and experience signature W service, with access to a state-of-the-art fitness center, AWAY® Spa, and a stunning outdoor WET® pool for the ultimate in relaxation and indulgence.
Just around 20 minutes from Xiamen Airport, W Xiamen is ideally located in the lively Siming District, with easy access to the city center, Metro Line 1, and major attractions like Gulangyu Island and Zhongshan Road.
Check-in / Check-out
- Check-in time: 14:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- Express check-in & check-out
- In-room spa services
- Laundry & valet service
- Foreign exchange counter
- Taxi & limousine service
- Car rental service
Cancellation policy:
- Full free cancellation until the 5th of August.
InterContinental Xiamen ★★★★★
6,5km - 12 minutes drive
Enjoy a sophisticated and luxurious stay at InterContinental Xiamen, located in the vibrant Huli District close to the city’s premier shopping and cultural attractions. Rates starting from 169 USD per night, including a daily buffet breakfast at the elegant on-site restaurants. Relax in spacious, elegantly designed rooms and experience the renowned InterContinental service, with access to a modern fitness center, rejuvenating spa facilities, and an inviting outdoor pool.
Located only 20 minutes from Xiamen Airport, InterContinental Xiamen provides convenient access to the city center, Metro Line 1, and popular spots like Gulangyu Island and Zhongshan Road.
Check-in / Check-out
- Check-in time: 14:00
- Check-out time: 12:00
Benefits & Privileges for All Guests
- Express check-in & check-out
- In-room spa services
- Laundry & valet service
- Foreign exchange counter
- Taxi & limousine service
- Car rental service
Cancellation policy:
- Full free cancellation until the 17th of September.
Xiamen
Xiamen is a coastal city in southeastern China, famed for its beautiful beaches and Gulangyu Island, a UNESCO World Heritage Site known for its historic architecture and musical heritage. The city offers a blend of modern attractions, lush gardens, and rich cultural history, making it an ideal destination for both relaxation and exploration.
> Hotels at special negotiated rates
Fairmont Xiamen
Fairmont Xiamen is a luxury five-star hotel located just 15 minutes from Xiamen Gaoqi International Airport, in the heart of the city’s Cross-Strait Financial Center. With over 3,100 square meters of versatile event space including two grand ballrooms, a unique auditorium, a scenic sky lawn, and multiple meeting rooms, the hotel can host up to 1,000 guests for conferences, galas, and private celebrations. Guests enjoy seamless service, refined accommodations, and panoramic views of Wuyuan Bay.
Surrounded by key attractions such as Wuyuanwan Wetland Park, Wanda Plaza, and the Xiamen International Conference and Exhibition Center, the hotel offers both convenience and cultural richness. Whether you're planning a corporate event or a social gathering, Fairmont Xiamen combines elegance, accessibility, and world-class amenities to ensure a memorable experience.
Exclusive flights offer for WSOC Delegates
We are thrilled to offer you exclusive discounted tickets with Xiamen Airlines, featuring a 15% savings on the net fare!
Here are the key details of this amazing offer:
- Applicable on Xiamen Airlines-operated flights only
- Valid for one-way or round-trip journeys
- Discounts apply to net fares only (excluding taxes, fees, and charges)
- Sales period: Until 16 October 2025
- Travel period: 9 to 23 October 2025
Terms and conditions apply. Availability is subject to fare availability.
If you are interested in this offer, please email us at wsoc-events@iata.org with your name, email, and confirmation number.
Visa requirements
The IATA TravelCentre provides passport, visa, health advice, and much more. Visit the IATA Travel Centre-Passport, Visa & Health Requirements.
The information about visa-exempt countries can be found on this website.
Before your travel
IATA is providing a visa invitation letter but cannot guarantee your visa issuance. In case you need it, answer “Yes" to the visa letter question during your registration: you will have to enter all the requested details for the letter to be generated. Note that it is mandatory to be fully registered to the WSOC to get it. Please ensure you check your visa requirements as soon as possible to prevent any delay in your visa application.
For guidance on visa requirements and further information, you should consult the IATA Travel Centre.
Arrival to Xiamen
Getting from the airport to the venue
Fairmont Xiamen is conveniently located approximately 15 minutes by car or taxi from Xiamen Gaoqi International Airport. The hotel is situated in the Huli District, at the heart of the city’s Cross-Strait Financial Center, making it easily accessible from key business and commercial hubs.
Taxi and ride-hailing services
Use the official taxi queue or the free shuttle bus provided by Xiamen Airlines. Download the ride-hailing app in Xiamen, Didi, before arrival (strongly recommended).
Amap
The leading Chinese digital map provider has an English version. It can be downloaded from the App Store or Google Play.
While in Xiamen
Emergency contacts
- Police: 110
- Medical Emergencies: 120
- Fire: 119
- Transportation: 122
- List of Xiamen hospitals and dental clinics
Currency
Renminbi (RMB), the primary unit is the yuan (CNY).
Weather
Xiamen is in the subtropical oceanic monsoon climate area, at the end of October the summer ends and autumn starts. In this month, there are generally sunny days and minimal cloud cover, the average minimum temperature is 20°C and the average maximum is 27°C.
Power plug
In China, 3 types of adaptors might be needed: Type A, Type C and Type I. The country operates on a 220V supply voltage and 50 Hz frequency.
While at the event
- Dress code: The dress code for the event is business casual.
- Wi-Fi: There is Wi-Fi available in the venue.
- Event app: The app of the event will be available 6 weeks before, displaying the floor plan and the registration on-site opening hours.
The following areas of the hotel are accessible:
- Public entrance
- Registration desk
- Concierge desk
- Public restrooms
- Restaurant
- Fitness center
- Swimming pool
Showcase your products and services to industry leaders, governments, international organizations, and subject matter experts. For information and sponsorship and exhibition opportunity at World Safety and Operations Conference (WSOC), please complete the form and a member of our team will be in touch.
Join IATA's Strategic Partnership Program
Benefit from discounts on sponsorship and exhibition rates. Get on Board!
World Safety & Operations Conference 2024
The IATA World Safety & Operations Conference 2024 took place in Marrakech, Morocco from 1 to 3 October 2024 with the theme: Embracing Innovation and Technology for Safe and Efficient Operations
- View WSOC 2024 Program (pdf)
- View WSOC 2024 Photo Album
- View WSOC 2024 Sponsors (pdf)
- View WSOC 2024 Highlights
Read the latest WSOC 2024 press releases
- Agreement on Principles for Use of Aircraft Operational Data. Read more
- Aviation Safety Priorities: Global Standards, Culture, and Innovation. Read more
- Morocco’s Aviation Sector Key to Economic Growth. Read more
- IATA and ANAC Work Together to Enhance Aviation Safety. Read more
- WSOC to focus on efficient, safe, and sustainable operations. Read more
World Safety & Operations Conference 2023
The IATA World Safety & Operations Conference 2023 took place in Hanoi, Vietnam from 19 to 21 September 2023, bringing under one roof the previous Cabin Ops Safety Conference (COSC), the IATA Safety Conference, the Emergency Response Planning (ERP) Forum, and the Aircraft Recovery Forum (ARF).
World Safety & Operations Conference 2023 Track Soundbites
- 30 seconds with Matthew Vaughan, IATA’s Director, Security
- 60 seconds with Serkan Simitcioglu, IATA’s Head of IOSA
- 30 seconds with Stuart Fox, IATA’s Director of Flight and Technical Operations
- 30 seconds with Jonathan Jasper, IATA's Senior Manager Cabin Safety
- Mark Searle talks about the 2023 IATA World Safety and Operations Conference
Safety Conference 2022: Emerging Stronger - Safely Transforming to a More Resilient Tomorrow
The IATA Safety Conference 2022 took place in Dubai, United Arab Emirates from 25 to 27 October 2022. It hosted discussions and debates on the industry’s safety and security.
COSC 2022
The Cabin Ops Safety Conference (COSC) 2022 took place in Lisbon, Portugal from 14 to 16 June at the Epic Sana Lisboa Hotel.
- View Cabin Ops Safety Conference 2022 - Program & Presentations (pdf)
- View Cabin Ops Safety Conference 2022 - Photo Album
ERP Forum 2022
The latest edition of the annual Emergency Response Planning (ERP) Forum was held at the IATA Executive Office in Geneva, Switzerland on 26 & 27 October 2022. Find out what was discussed during the ERP Forum 2022:
- ERP Forum Report 2022 (pdf)
Host Airline
Gold Sponsor
Bronze Sponsors
Exhibitors
Media Partners
Our Diversity & Inclusion Pledge
IATA believes that diversity of culture, gender, age, orientation, and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.
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