Our travel and tourism manuals provide travel agents and related professionals with a wealth of knowledge. Benefit from our global view and the strategic role we play in the aviation industry. Gather insights into the latest travel document requirements, preferences and behaviors of air travelers around the world, airline ticketing information and much more. Our manuals are continuously updated to reflect the changing needs of the travel and tourism industry.

Travel Information Manual (TIM)
Travel Information Manual (TIM)
The TIM manual supplies reliable and comprehensive up-to-date travel document (passport, visa and health) requirements for international air passengers and is updated monthly.
Passenger Agency Conference Resolutions Manual (PACRM)
Passenger Agency Conference Resolutions Manual (PACRM)
The PACRM contains all effective resolutions of the IATA Passenger Agency Conference, as well as resolutions for which government approval is still outstanding.
Ticketing Handbook (THB)
Ticketing Handbook (THB)
The THB is the official guide to worldwide airline passenger ticketing. Prepared by an international group of ticketing experts, it explains the what's, why's, and how's of airline ticketing.
Global Passenger Survey (GPS)
Global Passenger Survey (GPS)
The GPS provides insights into the preferences and behaviors of air travelers. The PDF report outlines results on a global level, while the data viewer includes a detailed overview of passenger preferences.

Download the "Global Passenger Survey Highlights"

 

Discover key findings on preferences and expectations of travelers. Learn more about  their top priorities when traveling, thoughts on data sharing, payment preferences, use of biometrics and much more.

 

 

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