For over two decades, Lesam International Group has built a strong reputation in global logistics, offering tailored solutions across air, sea, and road transport, as well as customs consultancy. As the company continues to grow internationally, ensuring compliance and operational accuracy remains at the core of its success.
To support this, Lesam has relied on IATA TACT Rules as a trusted source of global air cargo regulations, evolving from paper manuals to a fully integrated digital tool used daily by its operational teams.
With a team of five professionals handling both import and export operations and processing up to 200 shipments per month, staying on top of global regulations is critical.
Each shipment comes with its own set of requirements, ranging from country-specific restrictions to carrier-imposed conditions. Without a centralized and reliable reference, navigating these complexities would require consulting multiple sources, increasing the risk of delays and errors.
TACT Rules provides Lesam with a comprehensive and centralized source of regulatory information. The team relies on all three rule categories:
Depending on the shipment, each plays a key role in ensuring compliance and smooth handling.
“All three types of information are important for us — it depends on the shipment.”
From understanding destination-specific requirements to identifying restrictions that may impact cargo acceptance, TACT ensures that every shipment is properly prepared before entering the air transport chain.
TACT is deeply embedded in Lesam’s daily workflow, with access available to the entire operational team. This consistent usage delivers clear benefits:
For Lesam International Group, TACT is more than just a tool, it’s a long-standing partner in their operations.
“TACT is very important for our business. We have been using it for many years, ever since it was in paper format.” Leonardo Sampieri, Founder & Chairman
While not seen purely as a competitive differentiator, TACT plays a crucial role in strengthening internal expertise: “It gives our operational staff a greater knowledge of the shipping processes.”
Given its reliability and completeness, Lesam International Group confidently recommends TACT to its partners as an essential solution for navigating complex regulatory environments.
As global logistics continues to evolve, access to accurate and up-to-date information remains essential. From its early days in print to today’s digital platform, TACT continues to support Lesam International Group in simplifying compliance, empowering staff, and ensuring cargo moves safely and efficiently across the globe.
