Keeping your Ground Operations manuals up to date is crucial for enhancing safety, efficiency, and cost-effectiveness in your operations. IATA’s updated manuals reflect the latest industry approved policies standards, offering clear guidance including standardized performance-based procedures which support streamlined training across industries.
By annually updating your manuals, you give your team access to the most current procedures and best practices, leading to safer, more efficient ground operation practices. This reduces training time and costs, allowing your workforce to quickly adapt to new requirements while maintaining a high level of operational competence.
Updated manuals are an investment to help reduce complexity working with multiple airlines, airports and ground service providers. Your team is confident they have what they need to perform their roles effectively, reduce operational risks, and drive cost savings. Embrace these updates to ensure your operations remain at the forefront of industry standards, delivering consistent, high-quality performance.
The IATA 2025 Airport Handling Manual (AHM) introduces comprehensive updates created to enhance airport operations, safety, and efficiency. This edition includes new guidelines for Contactless Travel and Digitalization of Admissibility, promoting seamless and secure travel experiences. Updated policies now address the handling of Unruly Passengers and Travel Document Checks, as well as Mail safety guidelines, interactive cargo handling, and transporting engines.
Significant changes to Load Control include a new four-step process for DCS system and data approval, while the Notification to Captain (NOTOC) section has been moved and revised to meet regulatory standards. The Emergency and Crisis Management section now references ICAO guidelines and updated ERP terminologies and checklists. Additionally, the Environmental Management guidelines have been revised to include IATA’s Environmental Assessment (IENVA) program.
The Ground Operations Training section also features an updated implementation plan for the IATA Training Passport. The digital version includes a bonus "Ground Operations XML Messaging Toolkit" and other useful tools.
Key Updates in the 2025 IATA Airport Handling Manual:
