The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:

  • The main requirements for IATA Accreditation and Appointment
  • The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
  • Local Financial Criteria that is applicable, by country

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions Main Documents

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.

These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.

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43 documents available

Document title Language
1 Nov 20 - Remittance Holding Capacity Framework - Guideline and 2021 Exceptions English
1 Oct 20 edition - COVID-19 Agent Toolkit V6 English
1 Sep 20 Effectiveness - BSP Manual for Agents - Reso 800 & 818g English
1 Sep 20 Effectiveness - BSP Manual for Agents - Reso 812 English
2020 Manual del Agente de Viajes - Reso 812 & 818g Spanish
2020 Manuel de l'agent de voyages - Reso 812 & 818g French
2020 Travel Agent Handbook - Reso 800, 812 & 818g English
2021 Manual del Agente de Viajes - Reso 812 & 818g Spanish
2021 Manuel de l'agent de voyages - Reso 812 & 818g French
2021 Travel Agent Handbook - Reso 800, 812 & 818g English
Adopted Mail Vote A393 - GoGlobal – Quarterly Audited Accounts For Multicountry Financial Criteria Assessment English
Adopted Mail Vote A398 - Editorial Changes to Resolution 812 Attachment I English
Adopted Mail Vote A399 - Amendments to Resolution 812 Section 5 English
Adopted Mail Vote A400 - Changes to the Local Financial Criteria - Cyprus English
Adopted Mail Vote A401 - Temporary Changes to the Local Financial Criteria - Finland English
Adopted Mail Vote A402 - Changes to Temporary Local Financial Criteria - Hungary English
Adopted Mail Vote A403 - Temporary Changes to the Local Financial Criteria - Israel English
Adopted Mail Vote A404 - Changes to the Local Financial Criteria - Latvia English
Adopted Mail Vote A405 - Temporary Changes to the Local Financial Criteria - Malta English
Adopted Mail Vote A406 - Temporary Changes to the Local Financial Criteria - Lebanon English