The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:

  • The main requirements for IATA Accreditation and Appointment
  • The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
  • Local Financial Criteria that is applicable, by country

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions Main Documents

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.

These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.

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32 documents available

Document title Language
1 Oct 20 edition - COVID-19 Agent Toolkit V6 English
1 Sep 20 Effectiveness - BSP Manual for Agents - Reso 800 & 818g English
1 Sep 20 Effectiveness - BSP Manual for Agents - Reso 812 English
2020 Manual del Agente de Viajes - Reso 812 & 818g Spanish
2020 Manuel de l'agent de voyages - Reso 812 & 818g French
2020 Travel Agent Handbook - Reso 800, 812 & 818g English
Adopted Mail Vote A333 - Changes to Local Financial Criteria - KZ English
Adopted Mail Vote A334 - Changes to Local Financial Criteria - RU English
Adopted Mail Vote A335 - Changes to Local Financial Criteria - MW English
Adopted Mail Vote A336 - Resolution 890x English
Adopted Mail Vote A337 - Temporary Amendments to Resolutions 866 and 812 English
Adopted Mail Vote A338 - Amendments to Resolution 850p English
Adopted Mail Vote A339 - Temporary Amendments to BSP Manual for Agents English
Adopted Mail Vote A340 - Changes to Local Financial Criteria - MZ English
Adopted Mail Vote A341 - Changes to Local Financial Critieria - SG English
Adopted Mail Vote A343 - Agency Risk Management Framework & RHC Review English
Adopted Mail Vote A344 - Changes to Multi-Country Assessment Framework English
Adopted Mail Vote A345 - Temporary Changes to Local Financial Criteria - UK English
Adopted Mail Vote A346 - Temporary Changes to Local Financial Criteria - LT English
Adopted Mail Vote A347 - Changes to Local Financial Criteria - LV English