The Travel Agent’s Handbook (TAH) is a binding document for all IATA Accredited Agents, it provides Agents and any interested applicants useful information such as:

  • The main requirements for IATA Accreditation and Appointment
  • The most important Passenger Agency Conference Resolutions that are applicable to their participation in the Passenger Agency Programme, such as the Passenger Agency Sales Rules
  • Local Financial Criteria that is applicable, by country

Local Financial Criteria

All Local Financial Criteria can be found in section 3 of the Handbook.

Changes to Local Financial Criteria or Resolutions Main Documents

Changes to Local Financial Criteria or Resolutions agreed after publication of the Travel Agent's Handbooks will be posted below where documents named “Adopted Mail Vote Axxx - [...]” are the original paper to the relevant criteria or Resolution, including the reason for change. Changes are shown in a marked up format to be easily identified.

These changes are binding to IATA Accredited Agents upon its effective date indicated in the document.

Download the Travel Agent Handbook now 


131 documents available

Document title Language
Adopted Mail Vote A410 - Implementation of Excess Void Charges - Caribbean English
Adopted Mail Vote A411 - Implementation of Excess Void Charges - AR-UY-PY English
Adopted Mail Vote A412 - Implementation of Excess Void Charges - CENAM English
Adopted Mail Vote A413 - Implementation of Excess Void Charges - CO-EC English
Adopted Mail Vote A414 Implementation of Excess Void Charges - Australia English
Adopted Mail Vote A415 - Implementation of Excess Void Charges - Bermuda English
Adopted Mail Vote A416 - Implementation of Excess Void Charges - Brazil English
Adopted Mail Vote A418 - Implementation of Excess Void Charges - Turkey English
Adopted Mail Vote A420 - Implementation of Excess Void Charges - Japan English
Adopted Mail Vote A422 - Implementation of Excess Void Charges - Republic of Korea English
Adopted Mail Vote A423 - Implementation of Excess Void Charges - Mexico English
Adopted Mail Vote A425 - Implementation of Excess Void Charges - Pakistan English
Adopted Mail Vote A426 - Implementation of Excess Void Charges - Spain English
Adopted Mail Vote A427 - Changes to Local Financial Criteria - France English
Adopted Mail Vote A428 - Changes to Temporary Local Financial Criteria - United Kingdom English
Adopted Mail Vote A429 - Temporary Local Financial Criteria - Slovenia English
Adopted Mail Vote A430 - Correction to Local Financial Criteria - Ethiopia English
Adopted Mail Vote A431 - Changes to Temporary Local Financial Criteria - Eastern Africa English
Adopted Mail Vote A432 - Changes to Local Financial Criteria - Zambia English
Adopted Mail Vote A433 - Changes to Local Financial Criteria - Morocco English