Ensure optimal passenger experience and stakeholder satisfaction at your airport
With passenger volumes on the rise again, airports must find ways to improve the passenger experience to avoid exacerbating inefficiencies that were in place before the pandemic upended air travel passenger procedures.
IATA and XOVIS have partnered to address airport operators’ needs through the Level of Service (LoS) Monitoring solution: a powerful combination of a state-of-the-art Passenger Flow Management System with deep industry expertise in analyzing and improving airport performance.
LoS Monitoring enables airports to:
- Understand whether the service you’re offering meets passengers’ and other stakeholders’ expectations – on an ongoing basis.
- Know what changes to make and where in order to ensure Optimum Level of Service.
- Continuously improve to maintain Optimum LoS-Verified status.
Find out how your airport can benefit from LoS Monitoring.
Get our Solution Brief for a detailed description of the LoS Monitoring solution, including a case study for KIX airport.