Training is only effective when it’s built on a clear understanding of what’s needed. In this episode of the Learning and Development in Aviation podcast, we take a closer look at the training needs assessment (TNA)—what it is, how to do it well, and why it’s a critical step in improving performance across your organization.
Our experts walk you through the six key steps of an effective TNA, and share how to approach it from multiple perspectives to get the full picture. Whether you're starting fresh or refining your existing process, this episode will help you approach training more strategically.
Featuring Ellen Kavmark (IATA) and John Flett (Aviation Management Lecturer & IATA Instructor)
Workforce performance starts with clarity, and continues with consistent, targeted training. IATA’s in-house training solutions can help you assess your team’s needs and deliver training programs that directly support your business goals. Whether you’re managing frontline staff or leadership teams, we can tailor training to your unique context.
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