It’s often assumed that subject matter experts (SMEs), because of their deep expertise, can naturally pass on their knowledge to others. But in reality, knowing a subject and teaching it effectively are two very different skills. Without proper training, even the most knowledgeable experts may struggle to transfer their expertise in a way that sticks.
In this episode of the Learning and Development in Aviation podcast, our experts explore the barriers to effective knowledge transfer and share practical ways organizations can empower SMEs to become confident, impactful trainers.
Featuring Ellen Kavmark (IATA Product Manager, Passenger Experience, People Skills and General Management Training) and John Flett (IATA Instructor & University Lecturer in Aviation Management)
Workforce performance starts with clarity, and continues with consistent, targeted training. IATA’s in-house training solutions can help you assess your team’s needs and deliver training programs that directly support your business goals. Whether you’re managing frontline staff or leadership teams, we can tailor training to your unique context.
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