Air Cargo Management

5-day (40 hours) classroom course

IATA’s Air Cargo Management highly interactive course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. You will review the cargo management system with an international perspective, focusing on the business, operations and regulatory fundamentals. Over five days you will explore how the air cargo industry is changing and how to identify opportunities to become more successful as a manager in your company.

Course Code: CGC023VEEN01

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of air cargo procedures.
• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completion of this course, you will be able to:

• Improve your competitive performance using practical management tools including revenue management and pricing
• Identify your customers’ changing needs to adjust your business for immediate results
• Maintain optimum levels of customer service without increasing your costs
• Analyze changes within the cargo industry and its stakeholders
• Stay current with the latest business and technological trends

The key topics that are covered during this course include:

• The cargo industry and its stakeholders
• Marketing and sales for cargo
• Pricing and revenue management
• Trends in technology
• IATA’s e-cargo initiatives
• Optimizing the use of the internet and intranet within your organization
• Operations and management
• Cargo trends and forecasts
• Business processes
• Industry regulations and their impact

Activities

• Business cases
• Final examination

This course is recommended for:

• Cargo and airline managers
• Air cargo agents, forwarders, consolidators middle or senior management staff
• Young graduates aspiring an executive career in the air cargo industry
• Entry-level regulators and other industry stakeholders

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.