Aircraft Marshalling and Ramp Hand Signals - eLearning - English

About

Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). In this course, you will learn the principles of nonverbal ramp communications between the ground and cockpit crew as well as guidance signals for safe operations of Ground Support Equipment (GSE) around the aircraft.

Course Code: TALP-58

Course format

• This self-study e-learning course requires approximately 45 minutes of study, to be completed within 12 months.
• Student performance will be based on an examination. Please refer to the Exam Information below for more details.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order. If you are a company wishing to purchase courses for 10 or more employees, please Contact Us for more information on how to register multiple users.

Group discounts
Reduced prices are available for multiple purchases of this course. Please Contact us for more information

What you will learn

Upon completing this course you will have the skills to:

• Identify the importance of efficient communication between ground personnel and cockpit crew
• Repeat arm and hand signals during maneuvering of Ground Support Equipment (GSE) around the aircraft
• Translate key message into industry standard signals for safe and effective communications during aircraft movements at the ramp area

Course content

• Guide person hand signals for GSE
• Aircraft movement hand signals for headset operator
• Aircraft movement hand signals for wingwalker, headset operator/tug driver
• Marshalling hand signals for aircraft
• Technical/servicing hand signals–ground staff to flight crew
• Technical/servicing hand signals–flight crew to ground staff

Who should attend

This course is recommended for:

• Airside traffic personnel
• Aircraft Marshallers
• Ramp services personnel
• Catering airside delivery personnel

Certificate awarded

Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.

Exam information

Please read the General Information on Self-study exams.

• Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
• Exam Format: Multiple Choice questions
• Number of questions: 15
• Time Allowance: 30 minutes
• Passing Grade: 80% correct answers
• Number of exam attempts: 3