BSP and BSPLink Training for Travel Agents (Classroom)



About

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and the latest enhancements or functionalities in BSPLink. During the Workshop, you will gain a good understanding of how you can maximize your efficiency when managing back-office reconciliations, how to interpret reports, understand BSP processes, and how to use BSPLink as a vital resource for information.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TTTG-02

Course format

  • This workshop provides 1.5 days (12 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants should have prior knowledge of BSPlink functionalities and reporting procedures
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

BSP and BSPLink Training for Travel Agents (Classroom)

Nigeria, Lagos (IATA)
13 July, 2020
All prices are before tax. Class no: 110613 English
Dev. Nations
USD 300
Member
USD 300
Regular
USD 300

1 additional classes are scheduled

BSP and BSPLink Training for Travel Agents (Classroom)

Nigeria, Lagos (IATA)
16 November, 2020
Register before 18 Aug, 2020 for a 20% discount
Please register by 26 Oct
All prices are before tax. Class no: 110614 English
Dev. Nations
USD 300
Member
USD 300
Regular
USD 300

What you will learn

Upon completion of this course you will be able to:

  • Define Billing and Settlement Procedures (BSP) processes and understand local financial criteria and requirements
  • Use common terms and decode abbreviations
  • Locate and interpret the reporting calendar and billing reports
  • Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
  • Manage refund applications
  • Investigate the status of BSP transactions and handle remittance procedures
  • Manage agency credit and debit memos
  • Minimize errors, adopting best practices in dealing with agents and on BSPlink
  • Use the IATA Customer Portal
  • Understand market monitoring

Course content

  • IATA Governance
  • Billing and Settlement Plan (BSP)
  • IATA BSP and BSP language
  • BSPlink functionalities
  • BSP standard traffic documents, Agency Debit Memo (ADM) and Agency Credit Memo (ACM) procedures
  • BSP Airline billing reports and procedures
  • BSP remittance and settlement procedures
  • BSP calendar, disputing and irregularity procedures
  • Market monitoring report and market performance information
  • Appropriate use of the IATA Customer Service Portal

Download the Outline

Who should attend

This course is recommended for:

  • Travel agents and agency owners
  • Accountants, finance and back-office staff

Certificate awarded

An IATA BSP and BSPlink Training Certificate is awarded to participants upon successfully passing an assessment.

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