Regulatory and Operational Management of the CAA – Part 1 (Classroom, 5 days)

Some of these topics are also explored in the following virtual classroom course:

Did you know that in the past 4 years, 199 participants from 38 countries have taken this course with IATA?


The civil aviation system is an inherently multidisciplinary field where regulatory, technical and organizational knowledge skills are needed to face both normal operation and developmental programs. This comprehensive, practical course covers all the main areas of responsibility for Civil Aviation Authorities (CAAs) and will provide you with the regulatory background and world’s best practices for managing the regulatory and operational aspects of CAAs responsibilities. You will also learn and apply key soft skills that allows managers to efficiently plan and implement the main processes of the air transport system in any organization.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TCVG-45

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Pre-reading assignments are required for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Regulatory and Operational Management of the CAA – Part 1 (Classroom, 5 days)

Singapore, Singapore (IATA)
6 - 10 September, 2021
Register before 16 Aug, 2021 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 16 Aug
All prices are before tax. Class no: 133015 English
Dev. Nations
USD 2,070
USD 2,690
USD 3,000

1 additional classes are scheduled

Regulatory and Operational Management of the CAA – Part 1 (Classroom, 5 days)

United States, Miami (IATA, ACCET Accredited)
6 - 10 December, 2021
Register before 05 Sep, 2021 to take advantage of the 20% Early Bird discount. The price below includes this discount.
Please register by 15 Nov
All prices are before tax. Class no: 132657 English
Dev. Nations
USD 1,736
USD 2,232
USD 2,480


The IATA Training Center in Miami is ACCET Accredited

A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

What you will learn

Upon completion of this course you will be able to:

  • Describe the complex system of international civil aviation
  • Summarize and apply the regulatory framework that governs CAA activity
  • Categorize strategies employed by CAAs to define and implement an efficient Aviation Policy
  • Discuss the need for planning national/regional civil aviation policies and utilize a proven methodology to enhance the implementation plan
  • Acquire new senior management skills to work more effectively and in line with international quality standards

Course content

  • International Regulatory Framework
  • Managing the CAA under Quality Standards
  • Planning Civil Aviation
  • Performance-based management
  • CAPEX evaluation
  • Soft skills: Leadership, change management, team work, budgeting, stress management, organizational culture


  • Pre-reading assignment
  • Team project
  • Critical thinking
  • Management exercises and case studies
  • Individual assessment

Who should attend

This course is recommended for:

  • Senior and middle aviation professionals and managers from Civil Aviation Authorities
  • Individuals aspiring to management responsibilities in CAAs
  • Individuals from airlines, aerodrome operators, ANSP and other service providers that regularly deal with CAA as regulator

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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