Digital Identity and Biometrics Fundamentals

3-day (24 hours) classroom course

Global passenger numbers are expected to double by 2041 from approximately 4 billion in 2019 to 8 billion in 2040, growing at an average annual rate of 3.3%. Building ever larger airports to match this increase will be increasingly difficult, and in many cases, impossible. The aviation industry needs to implement automation, digitalization and efficient seamless processes to handle this growth. Digital Identity and biometrics technologies can make passenger processing more efficient, secure and provide improved customer experience. It enables us to complete the digital verification of travel documents before passengers arrive at the airport. Using their biometric features, such as face and fingerprint, passengers can go through the airport checkpoints without physical contact. IATA’s Digital Identity and Biometrics Fundamentals course will explain the main models, forms and features of digital identity and biometrics that are essential for implementing Digital Identity and biometric solutions in passenger facilitation. It helps future experts to understand how to create a reliable digital identity that can be used for passenger identification in air travel, while respecting data protection and privacy requirements. It also explores the different ways that passengers can prove their identity and share it with the different stakeholders in international travel.

Course Code: APC020VEEN01

Course format

• This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completing this course, you will be able to:

• Recognize the airline industry digital identity vision, principles and the benefits for all stakeholders
• Articulate how trusted digital identity can be leveraged to enhance customer experience and streamline processes while enhancing privacy
• Develop knowledge on IATA digital identity and biometric standards and how they contribute to interoperability
• Discuss the importance of data protection and privacy in implementations
• Comprehend the required underlying technology for digital identity and biometric implementation and how Trust Frameworks ensure trust in the eco-system

The key topics that are covered during this course include:

• Consistent and seamless passenger processing
• Understanding digital identity
• Creating a Trusted Digital Identity
• Standards and interoperability
• Privacy and data protection
• Technology and Trust Frameworks

Activities

• Presentations and discussions
• Case studies
• Exercises (self-review of knowledge, identification of challenges, etc.)
• Group learning

This course is recommended for:

• Airlines, airports and national authorities professionals
• Managers, business analysts and user experience experts in passenger processing technology
• Passenger Services and Terminal Operations managers
• Border and immigration control experts
• Vendors for passenger processing technologies and innovation

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.