Cargo Leadership Development Program with Harvard Business Publishing

6 IATA courses and 10 Harvard ManageMentor modules to be completed in 3 years

This program comprises cargo training through IATA courses and management skills through Harvard ManageMentor® (HMM) modules.

Today’s managers and business leaders need to be equipped with the skills and behaviors required to achieve key commercial objectives. This advanced program will provide you with an in-depth exploration of the fundamentals of cargo airline business strategy, methodology and business development tools. The combination of IATA courses and HMM modules are designed to balance theory and practical application, and to equip you with critical competencies in cargo airline business management.



Diploma code: DIPL-97

Upon completion of Cargo training courses through IATA you will be able to:

• Understand the competitive forces that influence corporate success
• Identify which departments are critical and how they interact within an organization
• Develop crucial skills needed to lead cross-functional and multicultural teams
• Practice advanced strategic and managerial skills
• Recognize the leadership needed to monitor and evaluate an organizations performance
• Analyze the key elements of contribution management and KPI
• Understand effective marketing strategies to exceed customers’ expectations
• Segment your target markets and develop a long-term relationship with your customers
• Explore the latest commercial trends and which factors to consider when creating your strategy
• Master the sales process, negotiate and close complex sales deals

Upon completion of Management courses through HMM modules you will be able to:

• Drive business transformation and keep up with fast-changing market conditions
• Use leadership development as a catalyst to achieve business goals and exceed new learner expectations
• Build a leadership pipeline and bench strength by helping managers apply new skills faster
• Deliver a consistent approach to leadership development to a globally dispersed workforce

This diploma is recommended for:

• Cargo airline management level, high potentials and future leaders
• Functional managers who have recently transitioned or will soon transition into a business leadership position
• Executives willing to enhance and refresh their managerial knowledge and skills

How to register

• This diploma program consists of 6 required IATA courses and and 10 Harvard ManageMentor modules, all of which must be completed within 3 years.
• To begin working toward your diploma, go to each required course page and register individually. You must complete all selected courses to be eligible for the diploma.
• Virtual classroom courses (when available for a specific course) are also recognized and accepted toward the completion of this diploma.

How to obtain your diploma

As you complete each course, it will be added to your training history found under My Training << Learn status << Completed. Once all the necessary courses are successfully completed, your diploma will be awarded and made available for download from your training profile.