Flight Operations Management - Introduction

4-day (16 hours) LIVE virtual classroom course

Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 4-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).

Course code: SAC011VCEN02

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.


• The course will take you approximately 16 hours to complete and be held over 4 consecutive days.


• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.


• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.


• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• It is important that you
  complete the bundled e-learning Safety Management Systems Fundamentals course BEFORE starting the first live virtual classroom session.
• Recommended level is Intermediate and Advanced.



• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.


• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

On completion of this course you will be able to:

• Identify applicable regulatory requirements
• Describe the flight operations department organization and list duties and responsibilities
• List operations efficiency and sustainability strategies
• Outline safety management system (SMS) applications to flight operations
• Summarize Human Factors applications in flight operations

The key topics that are covered during this course include:

• Regulatory framework and IOSA
• Organization and management
• Flight operations department and it’s environment
• Management responsibilities and selection
• SMS and application to flight operations
• Quality management
• Efficiency and sustainability
• Human factors in flight operations

This course is recommended for:

• Flight operations managers
• Nominated Postholders or designated persons to the Authority
• Airline Operations Center (AOC) staff
• New hires in flight operations functions
• Flight crew members with interest in operations management
• Civil Aviation Authority oversight personnel
• Auditors or quality/compliance managers

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.