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Did you know that in the past 5 years, 160 participants from 49 countries have taken this course with IATA?
About the course
5-day (40 hours) classroom course
Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 5-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).
Describe the flight operations department organization and list duties and responsibilities
List operations efficiency and sustainability strategies
Outline safety management system (SMS) applications to flight operations
Summarize Human Factors applications in flight operations
The key topics that are covered during this course include:
Regulatory framework and IOSA
Organization and management
Flight operations department and it’s environment
Management responsibilities and selection
SMS and application to flight operations
Efficiency and sustainability
Human factors in flight operations
Who should attend
This course is recommended for:
Flight operations managers
Nominated Postholders or designated persons to the Authority
Airline Operations Center (AOC) staff
New hires in flight operations functions
Flight crew members with interest in operations management
Civil Aviation Authority oversight personnel
Auditors or quality/compliance managers
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in:
Airline Operations Diploma
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.