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Introduction to Flight Operations Management (Classroom, 5 days)
Some of these topics are also explored in the following virtual classroom course:
Did you know that in the past 5 years, 160 participants from 49 countries have taken this course with IATA?
Gain fundamental knowledge about aviation operations that ab initio learners will need to succeed as flight operations officers.
During this 5 days training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application on matters such as flight deck design, leadership, crew coordination and operational training and evaluation, which contribute to better performance of duties and responsibilities at an Airline Operations Center (AOC).
This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
Student performance will be based on an assessment
There are no prerequisites for this course
Recommended level is Entry-level and Intermediate
The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
Describe the flight operations department organization
List the flight operations department duties and responsibilities
Outline the management systems requirements
Summarize Human Factors applications in flight operations
Organization and management
Flight operations management composition
Flight operations environment
Flight operations department
Human factors in flight operations
Management systems in flight operations
Who should attend
This course is recommended for:
Ab initio staff in an Airline Operations Center (AOC)
New hires as flight operations officers
Flight crew members
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in: