Flight Operations Management - Introduction (LIVE virtual classroom)

You can also take this course in-person, in a classroom:

Did you know that in the past 5 years, 160 participants from 49 countries have taken this course with IATA?

About the course

4-day (16 hours) LIVE virtual classroom course

Gain fundamental knowledge about aviation operations that will help you understand the requirements to succeed as a flight operations management team member. During this 4-day training, you will have a better understanding of the organization of a flight operations department, management systems and human factors application as it relates to organizational structure, defined roles and duties. You will also be able to identify efficiencies that contribute to better performance of duties and responsibilities within the flight operations department at an Airline Operations Centre (AOC).

Download the Outline

Course code: TALP-03-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 16 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

  • It is important that you complete the bundled e-learning Safety Management Systems Fundamentals course prior to starting the first live virtual classroom session.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Flight Operations Management - Introduction (LIVE virtual classroom)

Virtual Session Asia (IATA)
7 - 10 November, 2022
Register before 17 Oct, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
All prices are before tax and include applicable discounts.
Class no: 167837
English
USD 1,300
USD 1,700
Regular
USD 1,900

Virtual Classroom Training Information

2 daily LIVE sessions:
12:00-14:00 & 15:00-17:00 Singapore/Beijing
08:00-10:00 & 11:00-13:00 Dubai
06:00-08:00 & 09:00-11:00 Geneva/Paris
04:00-06:00 & 07:00-09:00 UTC

What you will learn

On completion of this course you will be able to:

  • Identify applicable regulatory requirements
  • Describe the flight operations department organization and list duties and responsibilities
  • List operations efficiency and sustainability strategies
  • Outline safety management system (SMS) applications to flight operations
  • Summarize Human Factors applications in flight operations

Course content

The key topics that are covered during this course include:

  • Regulatory framework and IOSA
  • Organization and management
  • Flight operations department and it’s environment
  • Management responsibilities and selection
  • SMS and application to flight operations
  • Quality management
  • Efficiency and sustainability
  • Human factors in flight operations

Who should attend

This course is recommended for:

  • Flight operations managers
  • Nominated Postholders or designated persons to the Authority
  • Airline Operations Center (AOC) staff
  • New hires in flight operations functions
  • Flight crew members with interest in operations management
  • Civil Aviation Authority oversight personnel
  • Auditors or quality/compliance managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participant obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Airline Operations Diploma

Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.

  • English
  • Español

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