You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 572 participants from 68 countries have taken this course with IATA?

About the course

3-day (24 hours) classroom course

It takes more than technical competence for you to successfully deliver aviation training. This course will develop your knowledge, skills, and attitudes required to effectively develop, conduct and evaluate a course. Learn how to use the skills needed to conduct an effective training program to create a positive learning environment; coach and motivate trainees; manage conflict, and much more.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TAPH-03

Course format

• This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to login to your Training Account . Please have your login details ready.
• Register early and save up to 20% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

On completion of this course you will be able to:

• Demonstrate how to effectively, prepare for, start, conduct and wrap-up a training event
• Apply basic principles of learner-centered training by identifying and selecting appropriate instructional techniques
• Practice the basic skills of a facilitative approach to training
• Evaluate the effectiveness of a training event and your skill as a learner-centered instructor

Course content

The key topics that are covered during this course include:

• Role of the instructor and instructor attributes
• Working with lesson plans, objectives, learning outcomes
• Handling classroom dynamics
• Cognitive vs experiential learning
• Use of games, exercises and visual aids
• Course evaluation and feedback

Activities

• Interactive exercises and role play
• Group discussions
• Create and deliver a lesson plan with feedback and guidance from the instructor

Who should attend

This course is recommended for:

• Instructors
• Training specialists and managers
• Subject matter experts with little instructional experience

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.