Passenger Fares and Ticketing - Advanced (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 3 years, 93 participants from 10 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Passenger Fares and Ticketing - Advanced aviation training course

Travellers can demand complexed itineraries with lowest fares, and a travel professional should be able to price and quote journeys with single or multiple pricing units. However, the lowest combination of fares can lead to more penalties for cancellation and date changes. Learn how to quote pricing of complexed itineraries with surface sectors and how to determine different types of combinations: single versus multiple pricing units with possible end-on constructions and side-trips.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TALF-24

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.

Prerequisites

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

On completion of this course you will be able to:

  • Master steps and checks in normal fare construction of a single pricing unit as well as for two or more consecutive or contiguous pricing units
  • Apply the latest IATA resolutions on different journeys and mileage exceptions
  • Calculate fares for journeys with surface sectors
  • Assess the impact of indirect travel limitations on fare construction and imbedded surface sectors
  • Apply the latest exchange/reissue and netting procedures

Course content

The key topics that are covered during this course include:

  • Special mileage provisions and exceptions
  • Journeys with surface sectors
  • Surface sector minimum checks
  • Limitations on indirect travel
  • Journeys with multiple pricing units
  • Voluntary and involuntary refunds

Who should attend

This course is recommended for:

  • Experienced ticketing and reservations agents
  • Line managers and sales supervisors
  • Rate/help desk specialists and interline billing officers
  • Fares and ticketing instructors, system developers and tariff analysts

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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