Passenger Fares and Ticketing - Advanced (classroom)

CLASSROOM

Did you know that in the past 3 years, 93 participants from 10 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Travellers can demand complex itineraries with the lowest fares, and a travel professional should be able to price and quote journeys with single or multiple pricing units. However, the lowest combination of fares can lead to more penalties for cancellation and date changes. Learn how to quote pricing of complex itineraries with surface sectors and how to determine different types of combinations: single versus multiple pricing units with possible end-on constructions and side trips.

Course code: TALF-24

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Take this course at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants must have completed the IATA Basic Passenger Fares and Ticketing and Passenger Fares and Ticketing- Intermediate courses prior to registering for this course. You should also have covered the core elements of the Mileage System Principle and Higher Intermediate Point check.
• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

What you will learn

On completion of this course you will be able to:

• Master steps and checks in normal fare construction of a single pricing unit as well as for two or more consecutive or contiguous pricing units
• Apply the latest IATA resolutions on different journeys and mileage exceptions
• Calculate fares for journeys with surface sectors
• Assess the impact of indirect travel limitations on fare construction and imbedded surface sectors
• Apply the latest exchange/reissue and netting procedures

Course content

The key topics that are covered during this course include:

• Special mileage provisions and exceptions
• Journeys with surface sectors
• Surface sector minimum checks
• Limitations on indirect travel
• Journeys with multiple pricing units
• Voluntary and involuntary refunds

Who should attend

This course is recommended for:

• Experienced ticketing and reservations agents
• Line managers and sales supervisors
• Rate/help desk specialists and interline billing officers
• Fares and ticketing instructors, system developers and tariff analysts

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.