You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 137 participants from 24 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALF-10

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to login to your Training Account . Please have your login details ready.
• Register early and save up to 20% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

On completion of this course you will be able to:

• Gain comprehensive knowledge on how to enhance billing and settlement processes
• Learn how to perform interline accounting tasks at an advanced level
• Raise rejection memos and initiate correspondence
• Reduce losses by minimizing rejections and disputes
• Understand how the RAM is structured, and where to find the applicable governing rule through a step-by-step guide

Course content

The key topics that are covered during this course include:

• Currency conversion procedures for passenger billings
• How to apply the RAM chapter A12
• Quick reference guide to identify the applicable currency of clearance and billing
• Categories of interline activity
• Rerouting billing rules
• Billing for inadmissible passengers
• Billing for lost documents
• Refund billing rules
• Sales agents commission and interline service charge
• Application of the following:
• Multilateral Interline Traffic Agreement (MITA)
• Revenue Accounting Manual (RAM)
• Multilateral Proration Agreement - Passenger (MPA-P)
• IATA Resolutions
• Rejections and the Application of Time Limits

Who should attend

This course is recommended for:

• Managers, supervisors and officers dealing with interline billings, rejections and disputes
• Finance officers
• Revenue accounting managers
• Senior revenue analysts
• Interline accountants and auditors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.