Quality Management Systems (QMS) Fundamentals - eLearning


About

This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS). It is designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness.

Download the Outline

Course Code: TALP-60

Course format

  • This self-study e-learning course requires approximately 1.5 hours of study, to be completed within 6 months.
  • The recommended level for this course is Entry-level
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.

Group discounts
Reduced prices are available for multiple purchases of this course. Please Contact us for more information

Registration

All locations
All availability
English
Course fee by user
USD 120

What you will learn

Upon completing this course you will have the skills to:

  • Outline the evolution of quality and the ISO 9000 Quality Management Standards
  • Summarize the plan-do-check-act (PDCA) methodology
  • Relate the 7 Principles of Quality Management to actionable behaviors
  • Highlight IATA’s common approach to quality assurance in IOSA, ISAGO and ISSA
  • Explain the concept of Just Culture

Course content

  • The evolution of quality and ISO
  • Quality management methodologies
  • Structure and content of an ISO-compliant Quality Assurance program
  • IATA’s approach to quality using IOSA, ISAGO, and ISSA
  • Just Culture

Who should attend

This course is recommended for:

  • Entry-level practitioners in quality and audits

Certificate awarded

Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.

Exam information

Please read the General Information on Self-study exams.

  • Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format: Multiple Choice questions
  • Number of questions: 20
  • Time Allowance: 75 minutes
  • Passing Grade: 70% correct answers
  • Number of exam attempts: 2

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