Train with IATA for the latest best practices and regulatory requirements in Aviation Safety & Quality Management. Safety is IATA’s top priority – we are committed to promoting safer environments in aviation by transferring knowledge and best practices through our safety experts.

While conventional classroom training isn’t currently possible, we’re now launching virtual classroom and eLearning courses to help you stay compliant with regulatory requirements and cultivate your technical, operational and management skills.

Virtual Classroom courses

You will enjoy the same content, discussions with instructors and classmates, group work and break-out sessions, all from the comfort and freedom of your own home.

Airline Safety Investigation

Airline Safety Investigation

For airline staff members to learn how to participate in an aircraft accident and serious incident investigation, in accordance with ICAO Annex 13 Standards.
Aviation Internal Auditor

Aviation Internal Auditor

Breakdown the stages of auditing: the audit scope, objectives, follow-up and closing; and practice techniques that deliver objective, measurable results.
Aviation Lead Auditor

Aviation Lead Auditor

Further developing your audit management and team leadership skills to become a lead auditor.
Crew Resource Management for Instructors (CRMI)

Crew Resource Management for Instructors

Practice teaching techniques to make your crew resource management (CRM) training effective and motivating.
Crew Resource Management (CRM) Implementation

Crew Resource Management (CRM) Implementation

Examine the complex threat and error environments common to today’s workplace, providing best practices to increase flight safety.
Document Control Systems

Document Control Systems

This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
Emergency Planning and Response for Airlines

Emergency Planning and Response for Airlines

Review training methods that will help you deliver ERP exercises, and rally support from involved parties.
Introduction to Flight Operations Management

Introduction to Flight Operations Management

Gain fundamental knowledge about aviation operations that ab initio learners will need to succeed as flight operations officers.
IOSA Airline Auditor Training

IOSA Airline Auditor

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13.
IOSA Airline Auditor – Aircraft Engineering and Maintenance (MNT) Discipline

IOSA Airline Auditor – Aircraft Engineering and Maintenance (MNT) Discipline

This training focuses on the IOSA discipline - Aircraft Engineering and Maintenance (MNT), which ensures you will be equipped with the knowledge and skills to perform internal audits using the IOSA MNT checklist.
IOSA Airline Auditor – Flight Operations (FLT) Discipline

IOSA Airline Auditor – Flight Operations (FLT) Discipline

Interpret IOSA Standards and Recommended Practices (ISARPs) and get to know challenges you may encounter when conducting internal assessments against Flight Operations ISARPs.
IOSA Airline Auditor – Operational Control and Flight Dispatch (DSP) Discipline

IOSA Airline Auditor – Operational Control and Flight Dispatch (DSP) Discipline

Learn how to interpret IOSA Standards and Recommended Practices (ISARPs) and find out about the challenges you may encounter when conducting internal assessments against DSP ISARPs.
ISAGO for Auditors

ISAGO for Auditors

This course covers the audit process specific to ISAGO, and over 4 days you will gain full knowledge on ISAGO audit procedures, ISAGO auditor objectives and methodology.
Quality Management (QMS) for Airlines

Quality Management Systems (QMS) for Airlines

QMS lay the framework for consistent performance throughout an airline’s activities. Focused on QMS components and objectives that you can establish within your operations. 
Risk Management Implementation

Risk Management Implementation

An intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.
Root Cause Analysis

Root Cause Analysis

Problem-solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.
Safety Risk Management

Safety Risk Management

Safety risk management is a key component of a successful airline safety management system, required to assess the risks associated with identified hazards, and to implement effective mitigation actions.
Safety Management Systems (SMS) for Airlines

Safety Management Systems (SMS) for Airlines

As the implementation of SMS is mandatory for airline international operations, the airline community has developed considerable experience and 'lessons learned' regarding both SMS implementation and operation.
Safety Management System (SMS) for Cabin Operations

Safety Management System (SMS) for Cabin Operations

Following the Industry regulatory requirements and best practices, airlines need to have a program that ensures its cabin operations personnel are trained and competent to perform SMS duties.

Safety Management Systems (SMS) - Implementation and Control

Implement a successful SMS in your airline with the latest tools and processes. Learn how to take a proactive approach to risk management and promote an ongoing safety culture within your organization.
Safety Management System (SMS) Recurrent

Safety Management System (SMS) Recurrent

Stay abreast with the latest SMS developments and practices. Interpret operational risk profiles, set safety recommendations and strategies to improve the overall effectiveness of the management review process.
Safety Management Systems (SMS) - Train the Trainer

Safety Management Systems (SMS) - Train the Trainer

Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.
Safety Performance Indicators

Safety Performance Indicators

Learn the foundations of Safety Performance Indicators (SPIs), how to practically develop them, as well as gain knowledge on the integration of safety objectives, SPIs and safety performance targets into an acceptable level of safety performance (ALoSP).

e-Learning courses

eLearning is an effective, efficient, and flexible way to prepare for tomorrow, on your own time, from wherever you please.

Global Reporting Format for Runway Surface Conditions – Introduction

Global Reporting Format for Runway Surface Conditions – Introduction

Get to know fundamental changes in the new reporting system related to the introduction of Runway Condition Code (RWYCC).
ISAGO Auditor CBT – Aircraft Ground Movement (AGM)

ISAGO Auditor CBT – Aircraft Ground Movement (AGM)

Learn what to look for in the audit of systems, policies, programs, procedures and manuals in ground service provider’s aircraft ground movement: marshalling, towing and use of ground support equipment.
ISAGO Auditor CBT – Aircraft Handling and Loading (HDL)

ISAGO Auditor CBT – Aircraft Handling and Loading (HDL)

Learn what to look for in the audit of systems, policies, programs, procedures and manuals related to aircraft access points, baggage, cargo, loading documentation and servicing.
ISAGO Auditor CBT – Cargo and Mail Handling (CGM)

ISAGO Auditor CBT – Cargo and Mail Handling (CGM)

Learn what to look for in the audit of systems, policies, programs, procedures and manuals related to cargo and mail handling, loading, ULDs and storage transport.

ISAGO Auditor CBT - Load Control (LOD)

2-hour computer-based training for Load Control (LOD) to learn what to look for in the audit of systems, policies, programs, procedures and manuals related to load planning, weight and balance, and loadsheet.
ISAGO Auditor CBT – Passenger and Baggage Handling (PAB)

ISAGO Auditor CBT – Passenger and Baggage Handling (PAB)

The audit of systems, policies, programs, procedures and manuals related to baggage handling, dangerous goods and security regulations, passenger loading, boarding equipment and door operation.
ISAGO Auditor CBT - Organization and Management (ORM)

ISAGO Auditor CBT - Organization and Management (ORM)

What to look for in the audit of systems, policies, programs, procedures and manuals related to organizational management, ground handling programs and ground support equipment management.

Safety Management Systems - Fundamentals

Providing entrants to the aviation industry, including service providers, and airline frontline personnel, with an overview and understanding of the key principles and concepts associated with Safety Management Systems (SMS).
  • Flight Data Monitoring - Fundamentals - Virtual Classroom
  • Quality Management System Awareness - E-Learning
  • IOSA Program Updates - E-Learning

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