FAQ | How to login for your Online Exam with Remote Supervision (OERS)

Need help getting started with your online proctored exam (OERS)? This video guide will walk you through the entire process — from installing the ProctorU Chat application to selecting your webcam and ID, reviewing exam rules, and using on-screen tools like the calculator and notes. You'll also learn how to properly start, navigate, and submit your exam, as well as how to notify your proctor when you're finished. Watch the video now to make sure you're fully prepared and ready for exam day.

🖥️ Getting Set Up with ProctorU Chat Application

• Download the Proctor Chat application.
• Click Next to install and run it.
• A popup will ask you to install the LogMeIn extension — click Save.
• This will open the ProctorU chat box automatically.
• Click Allow Access to LogMeIn Rescue.
• Click OK to give the proctor temporary control of your computer.
• Click Next to agree to the terms and conditions.

🎥 Setting Up for the Exam

• Choose your webcam, microphone, and select your entire screen.
• Click Begin Recording and continue.
• Your proctor will explain any permitted resources for your exam.
• Click Next to continue.
• View any accommodations you've been granted, then click Next again.
• Take a photo of your face (align it within the grid) and click Take Photo.
• System will validate your image.
• Take a photo of your government-issued ID.

🧑‍💻 Starting the Exam

• Wait while a proctor connects.
• Final screen will show full exam instructions — read them carefully.
• When ready, click Start Exam to begin — the timer starts here.

🛠️ Exam Tools Overview

• Toolbar features include:
  • Bookmark icon – mark questions to return to.
  • "i" icon – view allowed resources (if any).
  • Notebook – jot down ideas or notes.
  • Calculator – use for calculations (if enabled).
  • Clock icon – show or hide remaining time.

✅ Finishing the Exam

• When done, open the chat box and inform your proctor that you're finished.