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Welcome to IATA and thank you for choosing to train with us.

The entire IATA Training team wants to ensure the very best experience for you during your stay with us. Our goal is to provide you with a safe learning environment where you can maximize your potential.

The following pages set out some important logistical and practical information about our Brussels Training Center to help you get the most out of your time with us. Please take a moment to read about our services and procedures. Our team of training coordinators, instructors, and product managers will be happy to assist you with any questions or special needs you may have.

I wish you a successful stay in Brussels and a rich, educational experience during your course.

Thank you for your interest in IATA Training.

Tanja Schmidt
Director of IATA Training

Accessing the Brussels Training Center

  • By public transport: Take the Airport Line Bus 12 (€7.90, direct service) or a train to Bruxelles-Luxembourg/Brussel-Luxemburg (€2–€10, 18–30 minutes), then continue with a short walk or metro ride to Trône. 
  • By taxi: Taxis are available outside the Arrivals terminals. The journey to the IATA office takes approximately 23–40 minutes, depending on traffic, with an estimated fare of €45.

The Brussels Training Centre is located in the IATA office in Trone 60, 1050, in Brussels.

  • IATA Training Center (Brussels)
    Rue du Trône 60, second floor,
    1050 Bruxelles,
    Belgium 

 

Brussels has an extensive public transport network operated by STIB/MIVB, including metro, tram, and bus services. Tickets and travel cards can be purchased at all metro stations, ticket machines, and selected retail outlets.

  • Contactless Payment
    The easiest way to travel is with a contactless bank card or mobile payment device. Simply tap in and out on public transport.
    • Single journey: €2.30 (valid for 60 minutes)
    • Daily fare cap: €8.40
  • Tourists: Brussels Card
    Unlimited access to public transport
    Free entry to 49 museums (Magritte Museum, Royal Museums of Fine Arts)
    Does NOT include the airport train Does include Bus 12 to the airport
  • Standard Tickets (MOBIB Card)
    You need a MOBIB Basic Card (€6) to load tickets.
    One-way ticket: €2.40 (60 min, unlimited transfers)
    10-journey ticket: €16.80 (cheapest per ride Travel Passes (Longer Stays)
    1‑day unlimited pass: €9.50 Brupass (Across All Brussels Networks)
    Valid on STIB + TEC + De Lijn + SNCB trains within Brussels
    10‑journey Brupass: €18.90

About the Brussels Training Center

  • Complimentary Wi-Fi is available throughout the IATA Training Centre. Please contact an IATA staff member to obtain the network name and access credentials.
  • Participants are responsible for ensuring that their laptops are configured for wireless internet access. Please note that IATA IT staff cannot provide technical support for personal devices.
  • Please bring any necessary power cables and plug adapters for Belgian electrical outlets, as these are not provided at the Training Center. If required, adapters can be purchased at the airport.
  • Business casual attire is recommended for all classroom-based training courses.

Smoking

  • Smoking is not permitted inside the IATA office building. Please use designated outdoor smoking areas where available.

Travel Arrangements

  • Participants are responsible for obtaining all required travel documents, including visas, health certificates, and travel insurance, before attending the course.

Fire alarm (IATA building)

If you hear an alarm.

  • Leave the building immediately through the nearest available exit
  • Take only personal belongings with you
  • Do not use the elevators
  • Follow the instructions of the evacuation team
  • Follow the evacuation team to the Assembly Point
  • For any questions or assistance, please raise a ticket through the IATA Customer Portal. Our support team will review your request and get back to you as soon as possible.

Visa & Payment

For information on visa requirements and application status, please visit the Follow up a visa application | Belgian Immigration Office (IBZ).

If the Belgian Embassy or Consulate requires an invitation letter from IATA to support your visa application, please contact the training coordinator assigned to your course.

Please note that invitation letters can only be issued once the course fees have been paid in full.

Complete payment must be received prior to the beginning of the course. Please note that IATA does NOT accept CASH payments. Credit card, bank transfer and Clearing House payments are welcome.

  • Bank wire transfers should be made to:
    IATA Account No: 404-903-7
    Bank Number: 003
    Branch Number: 00001 Royal Bank of Canada
    1, Place Ville Marie
    Montreal, Quebec
    Canada H3C 3B5
    Swift Code: ROYCCAT2
    ABA No. / Routing No.: 021000021

Banking and currency exchange services are available at Brussels Airport for your convenience.

  • Automated Teller Machines (ATMs) are located throughout all airport terminals.
  • Foreign exchange services are available in Terminal 1.

Hotels & Leisure

Hotel Reservations

You are responsible for making your reservation directly with the hotel. It is highly recommended that you make your hotel reservation at least 3 weeks prior to the course start date.

To make a reservation, please see your confirmation email for further details. The hotel will then confirm the booking to you by e-mail.

Payment for the room, tax and incidentals is the responsibility of the participant. Please note that IATA cannot accept any responsibility for your liability to the hotel.

Recommended Hotels

  • Stanhope Hotel Brussels by Thon Hotels
    Email: Reservations@thonhotels.be
    Tel: +32 2 506 91 11
    Rue du Commerce 9, 1000 Brussels
  • Renaissance Brussels Hotel
    Email: rhi.brubr.dts@renaissancehotels.com
    Tel: +32 2 505 29 29
    Rue du Parnasse 19, 1050 Brussels
  • Radisson RED Brussels
    Email: reservations.brussels@radissonred.com
    Tel: +32 2 626 81 11
    Rue d'Idalie 35, 1050 Brussels

Brussels offers a wide range of dining options, from casual cafés and local favourites to traditional Belgian, French, European, and international cuisine.

To explore restaurant options near the Training Center or your accommodation, refer to third-party restaurant platforms and dining guides. These platforms allow you to search based on location, cuisine, price range, availability, dietary preferences, and customer reviews.

Please note that restaurant information, availability, prices, and reviews are managed by third-party platforms and may change without notice.

Royal Galleries and Museums

  • Royal Museums of Fine Arts of
  • Old Masters Museum,
  • Magritte Museum.
  • Wiertz
  • Meunier Museum

Tourist attractions surrounding Brussels

  • Marolles
  • Vieux Marché

Emergency Info

In case of an emergency, please contact the following numbers. You can contact these numbers for free from any public telephone booth:

  • Call 112 for an ambulance & the fire brigade
  • Call 1722 for non-urgent assistance from the fire brigade in connection with storm damage or flooding
  • Call 1733 for doctor on duty

Brussels has many hospitals. Below is a list of several public hospitals:

  • CHU Saint-Pierre
  • Saint Peter's Hospital
  • Clinique Saint Jean

The closest pharmacy to IATA Centre is Pharmacie du Trone SRL and located at:

  • Chausse De Wavre 181, 1050 Bruxelles
    00322 512 52 36

Policies

  • For detailed information on course fees, payment terms, and applicable pricing conditions, please refer to our Pricing Page. Early bird rates may be available for selected courses when booking within the eligible period.
  • Please read the IATA Training Terms and Conditions to know more about our General Conditions applicable to all IATA Training courses, and the Special Terms and Conditions applicable to the various course formats.
  • Visit the IATA website to find out about IATA Training’s Policies, including the Grading Policy and Academic Integrity Policy.
  • If you would like to make a complaint to IATA Training, please submit your complaint by raising a case through our IATA Customer Portal. Your training experience is very important to us. Please include the title 'Complaint' and we shall prioritize your message.