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Airport Handling Manual

The Airport Handling Manual (AHM) is your definitive source for the industry-approved policies and standards covering all facets of safe and efficient ground operations.

The AHM & the IATA Ground Operations Manual (IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do”. 

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Industry approved ground operations standards

The only industry-approved standards for safe and efficient airport operations, and the reference for the latest ground handling policies and safety guidelines for above and below the wing operations. AHM also includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Lever Agreement (SLA).

By applying these standards, organizations benefit from:

  • Enhanced safety performance
  • Access to the best practices, reviewed, discussed and approved by fellow industry professionals from airlines, ground service providers and manufacturers
  • Get access to the latest fillable forms and checklist for audits, reporting, agreements and SLAs
  • Identify opportunities for applying the latest operating procedures and streamline ground operations 


Who should use the AHM?

  • Airlines 
  • Airports 
  • Ground handlers 












Our most popular formats of the AHM are listed below:

2020 AHM40 Book EN
Media
Book
Edition
40th (2020)
Language
English
Regular Price
US $610
Notes
9099-40 - Available end November 2019.
Airport Handling Manual
Media
Book
Edition
39th (2019)
Language
English
Regular Price
US $585
Notes
9099-39
AHM & IGOM Combo
Media
Book & Windows
Edition
39th & 8th (2019)
Language
English
Regular Price
US $1344
Notes
9447-39
AHM40 & IGOM09 Combo (Bk & Windows) EN
Media
Book and WEB Download
Edition
40th & 9th (2020)
Language
English
Regular Price
US $1360
Notes
9447-40 - Available late November 2019.
2020 AHM40 Combo (Book & Windows) EN
Media
Book & Windows
Edition
40th (2020)
Language
English
Regular Price
US $1150
Notes
9405-40 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. - Available end November 2019.
Airport Handling Manual Combo
Media
Book & Windows
Edition
39th (2019)
Language
English
Regular Price
US $1130
Notes
9405-39 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 AHM40 & IGOM09 Combo (Windows) EN
Media
Windows
Edition
40th & 9th (2020)
Language
English
Regular Price
US $693
Notes
9404-40 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
AHM & IGOM Combo
Media
Windows
Edition
39th & 8th (2019)
Language
English
Regular Price
US $701
Notes
9404-39 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 AHM40 & IGOM09 Combo (Mobile) EN
Media
Mobile
Edition
40th & 9th (2020)
Language
English
Regular Price
US $695
Notes
9420-40 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
AHM & IGOM Combo
Media
Mobile
Edition
39th & 8th (2019)
Language
English
Regular Price
US $660
Notes
9420-39 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary.
2020 AHM40 & IGOM09 Combo (Book) EN
Media
Book
Edition
40th & 9th (2020)
Language
English
Regular Price
US $720
Notes
9403-40 - Available end November 2019.
AHM & IGOM Combo
Media
Book
Edition
39th & 8th (2019)
Language
English
Regular Price
US $694
Notes
9403-39
2020 AHM40 Windows EN
Media
Windows
Edition
40th (2020)
Language
English
Regular Price
US $600
Notes
9343-40 - Same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox with SGHA and other forms. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
Airport Handling Manual
Media
Windows
Edition
39th (2019)
Language
English
Regular Price
US $605
Notes
9343-39 - Same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox with SGHA and other forms. More info on features, go to www.iata.org/elibrary.
2020 AHM40 Mobile EN
Media
Mobile
Edition
40th (2020)
Language
English
Regular Price
US $600
Notes
9340-40 - No installation challenges, available on non-PC devices. However does not include the toolbox which hosts the SGHA and forms. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
Airport Handling Manual
Media
Mobile
Edition
39th (2019)
Language
English
Regular Price
US $560
Notes
9340-39 - No installation challenges, available on non-PC devices. However does not include the toolbox which hosts the SGHA and forms. More info on features, go to www.iata.org/elibrary.
2020 AHM40 Floating EN
Media
Floating License
Edition
40th (2020)
Language
English
Regular Price
US $3000
Notes
9335-40 - For more information such as features & tech specs, go to www.iata.org/floating-license. Requires your IT department's support. Available mid November 2019.
Airport Handling Manual
Media
Floating License
Edition
39th (2019)
Language
English
Regular Price
US $3025
Notes
9335-39 - For more information such as features & tech specs, go to www.iata.org/floating-license. Requires your IT department's support.
Ground Operations Essentials
Media
Windows
Edition
2018
Language
English
Regular Price
US $1399
Notes
9350-01 - A combo comprising the Windows version of AHM, IGOM, SeMS, ICHM & BRM. Save up to $415.

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