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Interactive Cargo

Making Cargo Talk

Part of Simplifying the Business Cargo (StB Cargo), the Interactive Cargo project aims at developing responsive air cargo services based on intelligent systems that are able to self-monitor, send real-time alerts, respond to deviation to meet customers' expectations and report on the cargo journey to allow data-driven improvements.


Air cargo customers demand more end-to-end visibility and real-time information about their shipments. The demand for this capabilities is exploding with the growth of e-commerce. Online retailers and shoppers need and want to know where their shipments are at any time. Equipping the air cargo industry with this capability is an imperative to improve the value proposition of air cargo and help our members to capitalize on e-commerce growth.

Air cargo suppliers also need that information at individual piece level to take proactive decisions to meet customers and regulators’ expectations. This is valid for all types of products, but is becoming a critical requirement for special cargo (pharma, perishables, live animals, vulnerable, high-value…).  

Starting with piece level tracking

The piece level tracking capability is the process that enables the end-to-end tracking and monitoring of cargo shipments (time and location) at piece level.

IATA and its partners with the Piece Level Tracking Task Force (PLTTF) are working towards, the development of industry standards and processes for piece level tracking.

Do you want to contribute to the development of the piece level tracking and piece level management?

Join the PLT Strategic Partnership Program


2018 Objectives

  • Defining processes for piece level tracking and piece level management
  • Developing standards and recommendations for the use of connected tracking devices
  • Identifying and exploring the technologies enabling connectivity and interactivity for air cargo

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Recommended Practice on Piece Level Tracking (PLT) voted by the Cargo Services Conference (CSC/40 - March 2018)

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