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Follow the journey of a piece of cargo

Cargo operations are performed by hundreds of handlers at thousands of airports around the world. Providing clear guidance on the processes required, following the industry endorsed Master Operating Plan (MOP) is key for a seamless operation and handling.

Read the latest 2026 Air Cargo Technology Trends Radar (pdf)

Cargo operations is the pivot of the air cargo supply chain and our vision is to drive a safe, efficient and customer-focused operations for the air cargo industry.

  • Efficiency in warehouse processes
  • Guidance for acceptance and handling
  • Ensuring ULDs are handled safely as aircraft part
  • Providing recommendations for building cargo facilities
  • Bringing transparency of capabilities for a better customer experience

Latest publications

 

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ONE Source
ONE Source
Find the service provider for your requirements, in the right location, and with the proper certification
Air Mail
Air Mail
Ensuring alignment with Designated Postal Operators for Universal Postal Services
Cargo Facility of the Future
Cargo Facility of the Future
Safe, secure, green, automated, connected and smart
E-Commerce
E-Commerce
Faster, easier and integrated. Efficiency at its best for doorstep delivery
Cargo Handling Manual
Cargo Handling Manual
The standard publication for all warehouse activities
Unit Load Devices
Unit Load Devices
Enabling flight safety through compliance and serviceability checks

Are you a freight forwarder looking to simplify interactions with airlines? 

The IATA Cargo Agency Program enables any company involved in international air freight to simplify their interaction with airlines and smooth the way for growth. Two services, designed to meet the needs of your business, streamline your financial operations. 

> Find out about the Cargo Agency Programs