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Baggage Tracking

IATA Resolution 753 on baggage tracking is intended to encourage airlines to further reduce mishandling by implementing cross-industry tracking for every baggage journey.

Resolution 753 became effective on 1st June 2018. It was initially requested by airline members and approved by the Joint Passenger Services Conference (JPSC) in 2013 allowing enough time for implementation.

Resolution 753 requirements

According to Resolution 753, airlines must track baggage at four key points in the baggage journey as follows:

View & download our Baggage journey infographic

  • Passenger handover to airline
  • Loading to the aircraft
  • Deliver to the transfer area
  • Return to the passenger

And airlines need to share the tracking information with their interline journey partners as needed.

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Industry Involvement

Resolution 753 places an obligation on IATA and A4A member airlines. However in many cases, airlines will be seeking the support from stakeholders involved in the baggage journey such as airports and ground handlers. To this extend, IATA, Airlines for America (A4A) and Airport Council International (ACI) World are collaborating together to support the industry.

The resolution itself could seem simple, however implementing baggage tracking could be complex and lead in some cases to changes in processes and/or infrastructure.

This is the reason why it is important for airlines and key stakeholders involved in baggage tracking to understand the Resolution 753 requirements, assess their current situation, identify gaps and define the best strategy to maximize the benefits the Resolution 753 could bring.

Industry Benefits

Resolution 753 on baggage tracking is a means of driving improvement for individual carriers and within the baggage operations of the industry as a whole. Some of the benefits of Baggage Tracking are:

  • Reduce global baggage mishandling
  • Increase efficiency in baggage operations
  • Better passenger experience

Resources

To support airlines in getting ready for the Resolution 753 implementation, IATA has developed different resources:

  • Introduction to Baggage Tracking
  • Baggage tracking implementation guide
  • Baggage Tracking Webinars
  • IATA Implementation Plan Review​​
  • IATA Compliance Certificates on Baggage Tracking (Hub, Network)​​
  • Resolution 753 tracker tool
  • Training baggage tracking - implementation and compliance

For information on the resources and how to get the information please contact Global Baggage Operations

Baggage Tracking Implementation Guide

Download the Joint IATA-A4A-ACI Baggage Tracking Implementation Guide by completing the form in the Baggage Tracking section.

Baggage Tracking Webinars

The sessions are aimed to provide high level information regarding IATA Resolution 753 on baggage tracking, implementation considerations, current technologies to support baggage tracking and industry benefits.

The 1h webinar sessions are open to the public (airlines, airports, ground handlers and anyone interested in baggage tracking).

Baggage Tracking Webinar Session​october 2018Time (UTC)
Session 1 - fullTuesday 907:30-08:30
Session 2 - fullWednesday 1012:30 - 13:30
Session 3 - fullThursday 18​07:30 - 08:30
Session 4 - fullFriday 1912:30 - 13:30​
Session 5 - fullTuesday 23​​07:30 - 08:30
Session 6 - full​​Wednesday 2412:30 - 13:30
Session 7 - fullMonday 2913:30 - 14:30
Session 8​Tuesday 30​08:30 - 09:30

Interested? To register, contact us.

Industry Feedback

The information contained in the Baggage Tracking Implementation Guide is subject to constant review by the Baggage Tracking Sub-Group. The group would welcome feedback on the document on ways in which it can be improved to be more relevant for the industry in the implementation projects.

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