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IATA Safety Audit for Ground Operations (ISAGO)

IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a 'backbone' of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. 

As a result, the ISAGO audit can be applied consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. 
 
See Alexandre de Juniac's post about the success of the ISAGO Program.
What's New Benefits CoPA Audit Application Training Documents

What’s new?

The scheduling of 2018 ISAGO audits is in progress, 46 audits were performed between February and May, 2018, and another 50 audits are already secured by the ISAGO Agents.

167 CoPA applications were submitted,  114 were processed and interview conducted, 89 Candidate Auditors were selected. 37 Candidate Auditors were granted initial cadre.

2019 initial audit application is open and any provider can request an audit for the upcoming year. Renewal audits will be assigned automatically.

Learn more about ISAGO for Airlines (pdf).

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