Revenue Management Diploma

4 courses to be completed in 3 years

IATA offers a step by step approach to Revenue Management training. Learn how airlines optimize revenue management opportunities, apply financial analysis and modeling techniques and resolve common problems faced by financial decision makers. Examine why airlines are launching multi-brand products to compete more cost-effectively in the marketplace, and how the development of profitable network fleet plans and an effective flight schedule benefit the revenue of an airline. Choose one (or more) courses that incorporate the IATA Revenue Management simulator, providing a combination of theory and hands-on practice to validate your learning using our sophisticated airline revenue management simulator.



Diploma code: DIPL-102

Upon completion of this diploma you will be able to:

• Summarize the fundamentals of revenue management
• Describe the development and effective deployment of revenue management tactics, policies and programs
• Analyze the characteristics of connecting traffic effect in a leg-based revenue management system
• Apply specific RM steering methodologies such as overbooking and decrementing
• Predict competitor behavior and develop counter strategies
• Analyze the methods for price-sensitive revenue management
• Identify key issues for implementation and calibration of revenue management systems

Key topics

The key topics that are covered during this diploma include:

• Revenue management principles and process
• Airline demand characteristics
• Bid pricing vs. bucket control
• Overbooking and Denied Boarding
• Cancelations and Decrementing
• Introduction into connecting traffic principles
• Strengths and weaknesses of RM systems
• Spiral down effect in RM systems
• OnD forecasting
• OnD optimization
• Forecast influences
• Forecast accuracy KPIs
• Price sensitive revenue management
• Group revenue management
• NDC and dynamic pricing

This diploma is recommended for airline and non-airline staff and specialists in:

• Revenue Management and pricing specialists
• Network planning, scheduling managers
• Reservations, sales, marketing managers
• Finance managers

How to register

• This diploma program consists of 2 required courses and 2 elective courses of your choice, all of which must be completed within 3 years.
• To begin working toward your diploma, go to each required and elective course page and register individually. You must complete all selected courses to be eligible for the diploma.
• Virtual classroom courses (when available for a specific course) are also recognized and accepted toward the completion of this diploma.

How to obtain your diploma

As you complete each course, it will be added to your training history found under My Training << Learn status << Completed. Once all the necessary courses are successfully completed, your diploma will be awarded and made available for download from your training profile.