This self-study diploma will provide new graduates looking to join the air transport industry or professionals looking to move into the industry, with a solid understanding of the industry. Learn about the history of aviation, its different components and interdependencies among: airlines, airports, civil aviation authorities and air navigation services that needs to work in harmony in order to ensure safety and efficiency. You will also discover proficient and effective ways of increasing sales and revenue with the right marketing strategy.
Diploma code: DIPL-111Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Stay ahead of the competition by understanding and applying sound marketing principles.
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Start with the essentials. Learn everything you need to know to launch a career in the airline industry.