A self-study option for world-class leadership and management training
Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA Self-study course, chosen from the Elective course list, with 10 Harvard ManageMentor® (HMM) modules. Harvard ManageMentor® (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.
Diploma code: DIPL-40
To complete the diploma you will be required to complete 10 HMM© modules of your choice.
Self-study
Providing advanced knowledge how to make markets respond and ensuring companies profit as well as how to differentiate with service innovations.
Self-study
Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.
Self-study
Take this first step to becoming an airline cabin crew member while developing your people and business management skills.
Self-study
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Self-study
Stay ahead of the competition by understanding and applying sound marketing principles.
Self-study
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Self-study
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed
Self-study
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Self-study
Providing you with a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.
Self-study
This course introduces you to the security measures and regulations you need to know to work responsibly in the industry.
Self-study
Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
Self-study
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
Self-study
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
Self-study
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
Self-study
Start with the essentials. Learn everything you need to know to launch a career in the airline industry.
Self-study
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
Self-study
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
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