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Streamline the passenger journey with a document-free process

The vision of One ID is that passengers arrive at the airport ‘Ready to Fly’ – all documents have been checked remotely and in advance – and experience a contactless journey through biometric identification.

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About One ID

An interoperable, privacy-protecting ecosystem across airlines, airports & governments

 

IATA aims to establish a safe digital environment that is interoperable across industry parties worldwide, enabling more seamless, contactless passenger journeys while protecting privacy.

Built on two pillars

Digitalization of Admissibility

 

Passengers share digital credentials from their wallet in advance, enabling airlines to perform admissibility checks off-airport before travel. In the end-state, passengers can obtain the travel authorization directly from governments.

Contactless Travel

 

Passengers share a biometric image and journey information in advance, then pass airport touchpoints without repeatedly showing physical documents.

> View the One ID End-State chart (pdf)

Benefits for every stakeholder

One ecosystem, value across the entire travel chain.

Passenger

Passengers

 

  • Prove travel requirements (e.g. visa) before the airport
  • Present your face, no repeated documents
  • Stay in control of personal data, with informed consent

Airline

Airlines

 

  • Automate document checks
  • Improve process efficiency and obtain higher-quality of passenger data
  • Reduce the operational burden and number of inadmissible passengers

Airport

Airports

 

  • Automate processing and relieve terminal congestion
  • Optimize space utilization
  • Support passenger growth without costly expansion

Governments

 

  • Control directly over who may enter the country
  • Enhance risk analysis & border security through better quality of advanced data
  • Prevent document fraud

How it works

From booking to boarding — one identity, end to end.

Step 1: Digital Credentials Issuance

Step 1

Digital Credentials Issuance

Passengers use a trusted app or wallet of their choice to be issued digital credentials needed for travel, such as digital passports, in their wallet.

Step 2 Presentation and Verification of Digital Credentials

Step 2

Presentation and Verification of Digital Credentials

Passengers share the required identity/ travel credentials from their digital wallet with the airline, upon consent.

Step 3: Ready to Fly

Step 3

Ready to Fly

The airline verifies that the credential data is valid, authentic, and sufficient for check-in and admissibility purposes. The check-in is completed, and the passenger is Ready to Fly.

Step 4: Contactless Travel

Step 4

Contactless Travel

Passengers are offered contactless travel where available, and, upon consent, they accept the terms and share the Boarding Pass digital credential with the minimum required information.

Step 5: Frictionless Contactless Experience

Step 5

Frictionless Contactless Experience

At the airport, passengers are recognized with biometrics and enjoy a seamless contactless travel experience throughout the touchpoints.

Progress: from concept to reality

IATA is supporting implementations across airports, airlines worldwide.

50+

Airlines involved in PoCs/Pilots/Implementations

40+

Airports involved in PoCs/Pilots/Implementations

25+

Government entities engaged

 

 

Highlights

 

PoC - Contactless Travel at Scale

Proved that contactless, biometric-enabled international travel is achievable, with digital identity replacing paper documentation.

PoC Fully Digital Travel Experience

IATA and partners demonstrated the industry is ready to deliver a fully digital air travel experience.

 

Resources

Everything to understand and implement One ID.

Documentation

Documentation

 

Standards and how-to guidance for building One ID.

Fact sheets

Fact Sheets

 

One ID fact sheets provide high-level, easy-to-use summaries of key topics to support stakeholder understanding, alignment, and engagement.

Training

Training

 

Build foundational knowledge of digital identity and biometrics for One ID.

Frequently Asked Questions on One ID

Not on its own — One ID also requires decentralized digital identity, selective disclosure, and interoperability.

No. Keep experimenting and implementing, while ensuring systems are adjustable to stay compatible with the One ID end-state.

An open trust framework keeps passengers in control of their data with selective disclosure; all parties must comply with applicable privacy laws.

Passengers can derive a digital credential from their passport via a third-party solution, usable at non-government touchpoints.