Management of Aviation Facilitation (classroom)

Did you know that in the past 3 years, 107 participants from 18 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

As countries progressively reopen their borders and airlines increase the number of destinations they serve, both face the challenge to process passengers within a reasonable timeframe. While ground agents must check additional health documents, the States have to set up secure solutions to collect additional passenger information. This creates and unprecedented need to simplify the requirements, accelerate the adoption of digital solutions, and promote public-private partnerships.

In alignment with IATA’s Passenger Facilitation Program, this course focuses on the crucial areas of travel authorization, passenger data, immigration, risk assessment, and terminal capacity with the aim to provide a secure, seamless and efficient “end-to-end” passenger experience.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TSCS-21

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Entry-level and Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Management of Aviation Facilitation (classroom)

Canada, Montreal (IATA, ACCET Accredited)
18 - 22 July, 2022
All prices are before tax and include applicable discounts.
Class no: 148374
USD 2,170
USD 2,790
USD 3,100

Please check if you are eligible to travel to Canada before you complete your registration.


The IATA Training Center in Montreal is ACCET Accredited

Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies).

Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

2 additional classes are scheduled

Management of Aviation Facilitation (classroom)

Switzerland, Geneva (IATA)
12 - 16 September, 2022
Register before 22 Aug, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 22 Aug
All prices are before tax and include applicable discounts.
Class no: 148707
USD 2,070
USD 2,690
USD 3,000

Management of Aviation Facilitation (classroom)

Singapore, Singapore (IATA)
21 - 25 November, 2022
Register before 21 Aug, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 31 Oct
All prices are before tax and include applicable discounts.
Class no: 148871
USD 1,736
USD 2,232
USD 2,480

What you will learn

On completion of this course you will be able to:

  • Accelerate passenger processing while reducing organizational costs
  • Interpret national obligations within international agreements
  • Describe the regulatory framework of aviation facilitation and security
  • Identify emerging trends in legal and illegal migration
  • Measure the impact of facilitation measures on passenger flow

Course content

  • Passenger processing
  • Processes and obligations
  • Regulatory framework
  • Security and processes
  • Emerging trends
  • Passenger measures

  • Discussions
  • Exercises
  • Assessment
  • Group work

Support material

  • Course participants receive a free copy of the IATA Secured and Simplified Borders Manual.

Who should attend

This course is recommended for:

  • Airline supervisory staff
  • National control agencies (Immigration, Customs, Border Police)
  • Duty officers (government, airport and airline)
  • Airport operators

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français

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