Management of Aviation Facilitation (Classroom, 5 days)


Global passenger traffic is expected to reach 7.8 billion passengers by 2036, creating an unprecedented need to reconcile facilitation and security procedures with passenger flow. In alignment with IATA’s Passenger Facilitation Program, this course focuses on the crucial areas of travel authorization, passenger data, immigration, risk assessment, and terminal capacity with the aim to provide a secure, seamless and efficient “end-to-end” passenger experience.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TSCS-21

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Management of Aviation Facilitation (Classroom, 5 days)

Canada, Montreal (IATA, ACCET Accredited)
19 - 23 October, 2020
Register before 21 Jul, 2020 for a 20% discount
Please register by 28 Sep
All prices are before tax. Class no: 110782 English
Dev. Nations
USD 2,170
USD 2,790
USD 3,100


The IATA Training Center in Montreal is ACCET Accredited

The Canadian authorities have announced that starting March 15, 2016, visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Find out here.

To apply simply click here (a CAD 7 fee applies) for your upcoming trip.

Please note that travelers or arrangers are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

1 additional classes are scheduled

Management of Aviation Facilitation (Classroom, 5 days)

Spain, Madrid (IATA)
26 - 30 October, 2020
Register before 28 Jul, 2020 for a 20% discount
Please register by 05 Oct
All prices are before tax. Class no: 110483 English
Dev. Nations
USD 2,170
USD 2,790
USD 3,100

What you will learn

On completion of this course you will be able to:

  • Accelerate passenger processing while reducing organizational costs
  • Interpret national obligations within international agreements
  • Describe the regulatory framework of aviation facilitation and security
  • Identify emerging trends in legal and illegal migration
  • Measure the impact of facilitation measures on passenger flow

Course content

  • Regulatory framework of facilitation – ICAO, Chicago Convention, Annex 9
  • Implementing effective passenger, personnel and baggage screening approaches
  • Understand the benefits of the recognition of equivalence for security and facilitation
  • Emerging trends in legal and illegal migration
  • Detecting fraudulent documents and the role of governments
  • Advance Passenger Information and Passenger Name Records
  • Visa, eVisa and Travel authorizations
  • The role of ePassports
  • Biometric recognition as a game changer
  • Understand the potential of new technologies for facilitation including distributive ledger, Artificial Intelligence etc.

Download the Outline

Supporting material

  • Course participants receive a free copy of the IATA Guide to Facilitation.

Who should attend

This course is recommended for:

  • Airline supervisory staff
  • National control agencies (Immigration, Customs, Border Police)
  • Duty officers (government, airport and airline)
  • Airport operators

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Need Help?

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.