Did you know that in the past 5 years, 53 participants from 16 countries have taken this course with IATA?
Did you know that facilitation was one of the first areas in aviation to be internationally regulated? Harmonizing clearance formalities among countries has been crucial for expeditiously and securely moving people, crew members, cargo, and aircraft across borders. As 2024 marks the 75th Anniversary of ICAO Annex 9 – Facilitation, our refreshed course on Passenger Facilitation commemorates this milestone by discussing new improvements in border control tools and policies, technological advancements, lessons learned from the COVID-19 pandemic, and the evolving aviation landscape. Focusing on the passenger's perspective, this course delves into the systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation. Aligned with IATA’s Customer Experience and Facilitation Program, as well as international regulatory standards and best practices, it covers crucial areas such as passenger data management, travel authorization procedures, immigration and health controls, risk assessment strategies, handling of inadmissible persons and deportees, digitalization of processes, airport capacities, and ensuring a seamless and efficient 'end-to-end' passenger experience.
Course Code: TSCS-21
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Find out more about our IATA Training Center in Madrid, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Madrid.
Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.
Find out more about our ACCET Accredited IATA Training Center in Montreal, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Montreal.
Please check if you are eligible to travel to Canada before you complete your registration.
Visas
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies). Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.
Discounts
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. These regional discounts will be applied in addition to any qualifying early bird promotion.
Taxes
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.
Find out more about our IATA Training Center in Geneva, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Geneva.
On completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
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