You can find here all the documentation related to the implementation and renewal of your IOSA audit. You can either view or download the documents. 

All IATA publications, including IOSA documentation such as the IOSA Program Manual (IPM), the IOSA Standards Manual (ISM), IOSA Audit Handbook (IAH) and IOSA related training content are protected under copyright. Therefore, the content of these publications, whole or in part, shall not be re-sold or otherwise commercialized without prior written permission of IATA. For any questions, please contact us at

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