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The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.
The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. This has saved the industry over 6,400 redundant audits and continues to lead to extensive cost-savings for IOSA participating airlines. All IATA members are IOSA registered and must remain registered to maintain IATA membership.
IOSA and the Risk-Based Approach
In 2024, IOSA transitioned into a risk-based model, focusing on safety risks, specific to the auditee, rather than applying a "one-size-fits-all" approach. IOSA now delivers an audit scope that will be tailored for each airline. Furthermore, the new approach introduces a maturity assessment of the airline's safety-critical systems and programs.
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Our vision is to make IOSA the leading operational safety audit program in an accident-free world
IOSA Strategic Pillars
Safety
- Improve global safety levels
- Lead operational safety standard
- Support implementation of SMS
- Adopt applicable ICAO safety requirements
Effectiveness
- Minimize the number of redundant audits
- Continuously improve effectiveness of IOSA program
- Build a robust audit program infrastructure
- Seek opportunities to simplify the program processes
Integrity
- Protect and promote the integrity of the IOSA program
- Apply and continuously strengthen control over audit processes
- Continue to meet IATA strategic objectives
- Exercise effective oversight over audit program
Benefits for Airlines and Regulators
- Quality audit program under stewardship of IATA
- Continuous updating of standards to reflect regulatory revisions and best practices
- Elimination of audit redundancy, reducing costs and audit resource requirements
- Structured audit methodology, standardized checklists
IOSA Program
IOSA Registry
Check out the IOSA Registry with over 450 registered airlines on the IATA Connect platform.
IOSA Documentation
Find all the documentation related to the implementation and renewal of your IOSA audit.
Need Additional Information?
If you have any questions, do not hesitate to contact us at iosa@iata.org
Got feedback? Connect with our Safety Quality and Compliance team at CR-OSS@iata.org.
Interested in becoming an IOSA Auditor?
IATA collects demonstrations of interest in becoming an IOSA auditor from aviation professionals with comprehensive operational and auditing experience.
To apply, please register in IATA Connect first, then view the Express your interest in becoming an IOSA Auditor post. You will find guidance on applicable pre-requisites an information sheet and the link to the registration form.
To register in IATA Connect, follow these steps:
- Login to the IATA Customer Portal. If you do not have an account, you must create one.
- In the Services tab, search for IATA Connect, then request service.
Should you have any issue with the IATA Connect registration, please contact us.
For any additional information please contact us at iosaauditors@iata.org.