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The IATA Standard Safety Assessment (ISSA) is a voluntary evaluation program, produced at the request of the industry, to extend the benefits of operational safety and efficiency that emanated from the IATA Operational Safety Audit (IOSA) Program to the operators of smaller aircraft that are not eligible for the IOSA program.
> See who is on the ISSA Registry
The ISSA program has introduced some key improvements in 2024, including:
- Transitioning from traditional to hybrid auditing styles to allow for more thorough implementation checks
- Doubling the Standards and Recommendations to encompass all relevant ICAO Annexes
- Introducing Mandatory Observations to enhance implementation assessment
- Training auditors in ISSA Assessment through IATA to ensure consistency and standardization
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Benefits for the industry
- Global safety standard for commercial operators not covered by existing programs
- Measurement of operator’s conformity with ICAO requirements
- Gradual implementation of safety management system (SMS) elements
- Entry into ISSA Registry
- Improved marketing and commercial advantages for operators
- Improved conditions for reduction of insurance premiums
ISSA assessment steps
- Make sure to comply with ISSA's scope & eligibility criteria
- Review the ISSA Process Overview document.
- For Initial Registration Assessments complete the application form and submit it to issa@iata.org
- To plan your ISSA Registration Renewal Assessment contact us at the ISSA Program Office
- Onsite assessment is conducted by two auditors for two days.
- Assessment follow-up (closure of findings) and subsequent two-year registration period.
Obtain an ISSA assessment report
Should you want to have access to an ISSA Assessment Report, kindly complete the request form (doc) and return it to the ISSA team.
Documentation
- ISSA Documentation Reference Form (Excel)
- ISSA Brochure (pdf)
- ISSA Standards Manual Part I - Aeroplanes - Edition 8 (pdf)
- ISSA Standards Manual Part I - Aeroplanes MS Word Checklist (Word)
- ISSA Mandatory Observations - Edition 2 (pdf)
- ISSA Standards Manual Part II - Seaplanes and Amphibians - Edition 3 (pdf)
- ISSA Standards Manual Part II - Seaplanes and Amphibians - Edition 4 (pdf)
- ISSA Standards Manual Part II -Seaplanes and Amphibians MS Word Checklist (Word)
- ISSA Program Manual Edition 8 (pdf)
- ISSA Program Manual (ISPM) Ed 8 TR1 (pdf)
- Self Evaluation Form (Word)
- IATA Reference Manual for Audit Programs (pdf)
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For more information, please contact us at: issa@iata.org