In today’s dynamic environment, airlines need an IATA Operational Safety Audit (IOSA) that focuses on safety risks, specific to the auditee, rather than applying a "one-size-fits-all" approach. Risk-based IOSA delivers an audit scope that will be tailored for each airline. Furthermore, the new approach introduces a maturity assessment of the airline's safety-critical systems and programs. Focusing on pertinent safety risks, while maintaining a baseline of safety, Risk-based IOSA increases the effectiveness of the audit and contributes to the overall industry goal of reducing the accident rate.

As a key foundational element of  the IOSA program the IOSA Standards Manual (ISM) contains the IOSA standards, recommended practices (ISARPs), and associated guidance material, which make up the assessment criteria for the IOSA Audit, and that is used by operators to successfully prepare for an audit.

The ISM is designed to assist operators in creating accuracy and operational efficiencies in preparing and conducting ongoing safe operations, based on the IOSA standard. 

The IOSA Audit Best Practices Handbook (GMBPIAH) is a complementary manual to the ISM. The GMBPIAH is procedure driven, focusing on “implementation”. The ISM is driven on program standards and focuses on criteria.

Buy ISM Online

The ISM is available in two formats for ease of use and integration:

  1. Digital Format through the IATA Bookshelf
  2. XML Data File format further described below under License Agreement

Contact us if you're interested in an enterprise solution for accessing IATA manuals.

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IOSA XML and IOSA XML X-REF

IOSA XML is available in two modules to facilitate integration with operators systems.

The two modules are designed for:

  • Air Operators - IOSA members & non-IOSA members preparing for IOSA Audit
  • Audit, Safety Management and Content Management Software providers

Please see the differences between both modules below:

IOSA XML MODULE IOSA XML X-Ref MODULE

For airlines this XML format delivers the ISM in a complete XML environment through establishing a license agreement with IATA. 
This format is then integrated into audit management, safety management (SMS), and content management software through your third-party software provider.

For third party software providers establishing a relationship with IATA, it allows your organization to extend services for greater customer satisfaction and to differentiate your product offering to the marketplace. 

How IOSA XML Module helps your operations:

  • Improves efficiencies and accuracy in integration of the IOSA Standards and Recommended Practices (ISARPs) into your operational software.
  • Reduces enormous manual integration efforts of the ISM ISARPs. By default this reduces operational costs in following updates or temporary revisions of the ISARPs.

For airlines this X-Ref Module XML format provides an integrated efficient approach to cross-referencing the airworthiness regulations (FAA, EASA, ICAO) referenced within the ISM ISARPs. This format is provided under license agreement that is complimentary to the IOSA XML and refers to the relevant effective ISM edition at the time.

For third-party software providers establishing a relationship with IATA, it allows your organization to extend services for greater customer satisfaction and to differentiate your product offering to the marketplace.

How IOSA XML X-Ref Module helps your operations:

  • Improves efficiencies and accuracy in cross reference regulations to the very latest version.
  • Reduces enormous manual search efforts of the regulations found within the ISM ISARPs.
  • By default, this reduces operational costs.

 

Still not sure if IOSA XML will provide value to your operations?

See further background on IOSA and the benefits to expect.

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IOSA XML integration partners

IATA works with IOSA XML integration partners who can support your implementation. If you do not see your current software provider listed here, please request them to get in touch with IATA.

Ideagen
Licensing the IOSA XML content assures that our clients are up to date with the latest IOSA standards and supports our position in the market as provider of safety and quality management systems.
Argus Pros
The integration of IOSA XML with the Pros Support Program enables our business to assist operators to achieve continuous conformance monitoring throughout their IOSA journey.

Stay up-to-date

Significant changes and amendments to the 18th edition of the ISM include:

Section 1 – Organization and Management Systems (ORG)

  • ORG 2.4.2 & ORG 3.4.1: Upgraded from Recommended Practices to full Standards.
  • ORG 3.3.1 & ORG 3.3.2: Updated to reflect new ICAO aircraft weight thresholds for FDA applicability.
  • ORG 2.1.4: Auditor Actions revised; new requirement for validation of implementation.
  • ORG 2.2.3: ISSA registration now recognized; IATA Connect replaces legacy URLs.

Section 2 – Flight Operations (FLT)

  • FLT 1.12.2 & DSP 1.12.2: GPS jamming and spoofing added to training guidance.
  • FLT 2.2.16B: Broadened volcanic ash training to include areas, not just routes.
  • FLT 3.3.5: Flexibility introduced for state-specific flight crew age limits.
  • FLT 3.11.17 & 3.11.50B: Updates to sterile cockpit and turbulence policy requirements.

Section 3 – Operational Control & Flight Dispatch (DSP)

  • DSP 3.2.8C: New Standard introduced for Safety Risk Assessment (SRA) at flight planning stage.
  • DSP 3.2.9C: Aligned with EASA/FAA on incremental values for dispatch planning.

Section 4 – Aircraft Engineering & Maintenance (MNT)

  • MNT 1.11.6: Clarified training material requirements.
  • MNT 4.5.7: New guidance for taxiing by maintenance personnel.
  • MNT Table 4.11 (xxxi): New ROASS requirement added with implementation deadline.

Section 5 – Cabin Operations (CAB)

  • CAB 1.10.1A: Security now part of service provider selection criteria.
  • CAB 2.3.1: Clarified supervised line flying during initial training.
  • CAB 3.2.4A: Revised for clarity on cabin door operation and ground staff roles.

Section 6 – Ground Handling (GRH)

  • GRH 3.4.14A, 3.4.16, 3.4.17: Upgraded to Standards for ULD and DG incident handling.
  • GRH 3.7.10: Introduced “appropriate screening” in line with aviation security practices.

Section 7 – Cargo Operations (CGO)

  • CGO 2.2.4: Training now includes assessment; revenue/non-revenue cargo distinction removed.
  • CGO 3.6.2: New Recommended Practice for handling PEDs in cargo.
  • CGO Table 7.1: Terminology updated for clarity and accuracy.

Section 8 – Security Management (SEC)

  • SEC 1.1.1 to 1.12.2: Extensive updates to include SSPs, ESPs, and SeMS references.
  • SEC 1.5.2 & 1.5.3: Emphasis on competencies and controlled areas.
  • SEC 3.6.6: Revised DG incident reporting and crew baggage handling.

*Please note that this is not exhaustive list.