The Compassionate Transportation Manual (CTM) consolidates the requirements for the airline acceptance and transport of human remains for IATA member airlines and lists the international standards for the documentation. This manual contains the guidance needed for funeral operators, airlines and freight forwarders on how to prepare, ship and handle this special cargo.
2023 Compassionate Transportation Manual (CTM)
2023 Compassionate Transportation Manual (CTM)
What's inside the CTM
- Up-to-date government requirements pertaining to the transport of human remains
- Requirements on packing, handling, marking and labeling
- Information on the necessary documentation needed when transporting human remains
- Special shipping guidelines for infectious human remains
- Guidelines for the air transportation of human remains in reference to the Industry Master Operating Plan (MOP) and IATA CSC Recommended Practice 1683
Still not sure if the CTM is for you? Download the table of contents
Stay up-to-date
The latest edition of the CTM is the 3rdedition, and the 2023 changes include:
- Updated State & Operator information which is critically important to ensure specific requirements are clear to avoid delays and offloading of this sensitive cargo.
- CTM checklist is now downloadable, printable, and, fillable to assist all parties in the supply chain to ensure the smooth transit of compassionate transportation shipments.
- New information is now available on Sustainable and Environmentally friendly containers to assist you with the introduction of lightweight and biodegradable material manufacturers are developing, and to also help reduce costs and promote a sustainable air transport industry.
COVID-19 Crisis Guidance
Updated guidance on the transport of human remains by air where the cause of death was COVID-19 have been developed in conjunction with WHO, CDC, and ICAO. Some airline restrictions exist. Please check with the airline in advance.