Did you know that in the past 3 years, 244 participants from 34 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. In this 4-day course you will also learn how to build a safety culture and ensure consistent on-time performance (OTP).

This course is also available with a RampVR™ module. IATA’s RampVR™, the latest “plug-and-play” virtual reality training solution for ground operations,

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course Code: TAPG-57

Course format

• This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of airport operations.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to login to your Training Account . Please have your login details ready.
• Register early and save up to 20% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

Upon completing this course you will have the skills to:

• Manage the off-loading/ loading procedures of aircraft
• Manage the full turnaround of aircraft, coordinating resources and processes
• Apply best practices to be safe, punctual and commercially successful in turnaround services
• Understand and apply the safety and punctuality aspects of loading operations
• Design and offer consistent services according to widely accepted IATA Airport Handling Manual (AHM) and IATA Ground Operations Manual (IGOM) standards
• Take a leading role in your ramp team

Course content

The key topics that are covered during this course include:

• Airside and ramp safety
• Aircraft handling operations
• Aircraft movement
• Turnaround plan
• Aircraft loading functions
• Load control functions
• High-efficiency factors

Supporting materials

Every participant receives a complimentary copy of the latest IATA Ground Operations Manual (IGOM) in e-book format. It is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

The IGOM (single-user license) represents a value of $141 included in the price of this course!

Who should attend

This course is recommended for:

• Ground handling managers and supervisors
• Station supervisors
• Ramp and turnaround coordinators
• Loading supervisors and load controllers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.