Did you know that in the past 5 years, 939 participants from 101 countries have taken this course with IATA?
Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations. Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit finding review during a series of practical exercises.
Course code: TALP-05
Upon completion of this course you will be able to:
The key topics that are covered during this course include:
This course is designed for airline staff, including:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Through four courses, review IRM skills and theory to manage the multiple risks that affect aviation organizations and the industry.
Learn how to design and implement a QMS that includes a document control system and internal audit processes.
Become an expert in Internal Auditing for IOSA (IATA Operational Safety Audit)