Airlines Understanding and Adopting NDC (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 3 years, 100 participants from 23 countries have taken this course with IATA?

About the course

The New Distribution Capability (NDC) Program is a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard). The NDC Standard will enhance the capability of communications between airlines and travel agents and will be open to any third party, intermediary, IT provider or non-IATA member, to implement and use. The NDC Program will transform the way airline products and services are retailed to corporations, leisure, and business travellers, and will facilitate product differentiation, time-to-market, access to full and rich travel content, and a transparent shopping experience. This introductory New Distribution Capability (NDC) training course designed for airlines, will provide an in depth review of the NDC concept, terms, offer and order management, application program interface (API) and schemas, reference architecture, building blocks and the benefits of NDC to support you building your business case. You will learn how to identify the most relevant deployment options for your distribution strategy.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TALF-79

Course format

  • This classroom course provides 3.5 days (28 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.


  • There are no prerequisites for this course.
  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

Upon completion of this course you will be able to:

  • Understand the NDC program and scope
  • Explain how NDC supports offer and order management, and how NDC can support your distribution strategy
  • Understand the basics of the NDC reference architecture and XML schemas
  • Identify the deployment path which is most relevant for your distribution strategy
  • Learn how to build your NDC business case

Course content

The key topics that are covered during this course include:

  • NDC program and industry update
  • NDC offer and order management
  • ONE order – extending order management
  • Key terminology and components of NDC
  • NDC reference architecture and schemas
  • NDC security and certification
  • NDC capabilities and business rollout strategies
  • NDC as part of distribution strategy
  • Impact of NDC on other airline systems and processes
  • How NDC supports product distribution
  • Cost and benefit estimation methodology
  • Business case preparation
  • Managing an NDC implementation

Who should attend

This course is recommended for:

  • Airline sales managers and executives
  • Airline commercial revenue managers
  • Airline distribution managers
  • Airline IT architects and strategists

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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