Emergency Planning and Response for Airports and GSPs with ERP Simulation

5-day (40 hours) classroom course

A coordinated response to emergencies is imperative for both airport operators and ground handling service providers (GSPs). Airport operators must effectively manage emergencies within or near the airport, minimizing impact and leading the expert team and airport community in response efforts. This requires knowledgeable and skilled personnel trained to execute the Airport Emergency Response Plan (ERP-AEP), developed in collaboration with relevant agencies and stakeholders. Our course provides managerial and technical expertise to assume expert roles in airport emergency response. Similarly, GSPs play a crucial role in integrating and implementing Station Emergency Response Plans (SERP) in alignment with airline and GSP protocols. Our training equips you to develop, train, and test AEP/SERP according to industry standards and regulations, catering to both airport operators and GSPs. To enhance preparedness, we've developed an Aviation Emergency Response Simulation tool. It offers a realistic environment for managers to practice crisis management, considering factors like time pressure, resource accessibility, and prioritizing support for all affected parties. This simulation ensures that crisis management experts are well-prepared, experienced, and adaptable, crucial for effective aviation safety and crisis management.

Course code: APC012VEEN02

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of airport operations or have completed the IATA Airport Emergency Response Awareness - eLearning course.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

Are you looking for an awareness course on airport emergency response? Check out the IATA - Airport Emergency Response Awareness e-learning course.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

On completion of this course, you will be able to:

• Recognize the ICAO's Standards and Recommended Practices for emergency planning at airports
• Meet the legal responsibility to manage emergencies at an airport
• Coordinate a response plan among the airfield and ground service departments, as well as various outside agencies
• Develop table top and full scale emergency drills
• Evaluate crisis management systems at aerodromes and identify required improvements

The key topics that are covered during this course include:

• Regulatory requirements
• Basics of aviation emergency management
• Roles and responsibilities of Airports and GSP
• Emergency response leadership skills
• Tasks – actions – workplaces
• Notification – alarm – alarm plans
• Special assistance team / humanitarian response
• Communication during crisis
• The ‘Toolbox’ of responsible staff
• Drafting a plan
• Training and exercises
• Business continuity

Activities

• Exercises and case studies
• Regulatory publications referenced in the course:
  • Airport Services Manual, Part 7, Airport Emergency Planning, ICAO
  • Annex 14, Chapter 9, ICAO
  • Advisory Circular 150/5200-31C, FAA

Supporting materials
Each participant will receive a complimentary e-book copy of the latest edition of IATA’s Emergency Response Best Practices Handbook. This essential reference will support you throughout the course and in your daily professional activities.

This course is recommended for:

• Emergency Response Planning Managers
• Operations Managers of Airport Operators
• Station Managers and Duty Officers
• State authorities involved in airport emergency response planning

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.