Airport Operations - Advanced (Classroom, 5 days)


Did you know that in the past 5 years, 367 participants from 59 countries have taken this course with IATA?

About

Essential training for airside and landside operations managers.

Gain practical knowledge to manage key airport operations with high efficiency and safety. Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TAPP-09

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants should have prior knowledge of airport business and operations
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Airport Operations - Advanced (Classroom, 5 days)

Germany, Frankfurt (FRA-RTP)
29 November - 3 December, 2021
Register before 08 Nov, 2021 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 08 Nov
All prices are before tax. Class no: 132757 English
Dev. Nations
USD 2,590
Member
USD 3,330
Regular
USD 3,700

This class is offered in cooperation with FRAPORT.

6 additional classes are scheduled

Airport Operations - Advanced (Classroom, 5 days)

Singapore, Singapore (IATA)
21 - 25 March, 2022
Register before 19 Dec, 2021 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 28 Feb
All prices are before tax. Class no: 148789 English
Dev. Nations
USD 2,072
Member
USD 2,664
Regular
USD 2,960

Airport Operations - Advanced (Classroom, 5 days)

Germany, Frankfurt (FRA-RTP)
2 - 6 May, 2022
Register before 30 Jan, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 11 Apr
All prices are before tax. Class no: 148071 English
Dev. Nations
USD 2,590
Member
USD 3,330
Regular
USD 3,700

This class is offered in cooperation with FRAPORT.

Airport Operations - Advanced (Classroom, 5 days)

Korea, Republic of, Incheon (IAAA-HST)
20 - 24 June, 2022
Register before 20 Mar, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 30 May
All prices are before tax. Class no: 148398 English
Dev. Nations
USD 2,072
Member
USD 2,664
Regular
USD 2,960

Airport Operations - Advanced (Classroom, 5 days)

Canada, Montreal (IATA, ACCET Accredited)
11 - 15 July, 2022
Register before 10 Apr, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 20 Jun
All prices are before tax. Class no: 148357 English
Dev. Nations
USD 2,072
Member
USD 2,664
Regular
USD 2,960

Please check if you are eligible to travel to Canada before you complete your registration.


Accett

The IATA Training Center in Montreal is ACCET Accredited


Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies).

Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

Airport Operations - Advanced (Classroom, 5 days)

Switzerland, Geneva (IATA)
29 August - 2 September, 2022
Register before 29 May, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 08 Aug
All prices are before tax. Class no: 148627 English
Dev. Nations
USD 2,072
Member
USD 2,664
Regular
USD 2,960

Airport Operations - Advanced (Classroom, 5 days)

Germany, Frankfurt (FRA-RTP)
28 November - 2 December, 2022
Register before 28 Aug, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 07 Nov
All prices are before tax. Class no: 148072 English
Dev. Nations
USD 2,590
Member
USD 3,330
Regular
USD 3,700

This class is offered in cooperation with FRAPORT.

What you will learn

On completion of this course you will be able to:

  • Use proven techniques to improve your operational practices, solve problems, and optimize benefits
  • Combine modern business practices with operations to meet international standards
  • Identify areas for improvement in your operations and facilitation processes
  • Apply performance measurement techniques to support key operational project needs

Course content

  • Overview
    • Elements of airport master planning
    • Managing the environment
    • The future of airports
  • Operations
    • Airport as an operational system
    • Airport emergencies
    • Airport security
    • Safety management system for airports
    • Extreme weather operations
    • Collaborative airport decision making
  • Management
    • Airside concessions
    • Customer service
    • Relations with airlines
    • Training requirements
    • Passenger facilitation

    Activities

    • Exercises

Who should attend

This course is recommended for:

  • Airport managers and supervisors in operation services, maintenance, engineering, security and safety
  • Duty managers
  • Corporate management professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Need Help?

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.