Airport Operations - Advanced (classroom)

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Did you know that in the past 5 years, 169 participants from 28 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Airport Operations - Advanced aviation training course

Essential training for airside and landside operations managers. Gain practical knowledge to manage key airport operations with high efficiency and safety. Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.

Download the Outline

Course Code: TAPP-09

Course format

Prerequisites

  • Participants should have prior knowledge of airport business and operations.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Airport Operations - Advanced (classroom)

China, Beijing (IATA)
27 - 31 May, 2024
Register before May 06, 2024 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 06 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200732
English
USD 2,695
USD 3,495
Regular
USD 3,895

Please note that prices DO NOT include the 6% Chinese VAT. The VAT must be paid additionally if applicable to your registration.

Find out more about our IATA Training Center in Beijing, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Beijing.

Airport Operations - Advanced (classroom)

Canada, Montreal (IATA, ACCET Accredited)
22 - 26 July, 2024
Register before Apr 22, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 01 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200604
English
USD 2,795
USD 3,595
Regular
USD 3,995

Find out more about our ACCET Accredited IATA Training Center in Montreal, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Montreal.

Accett

Please check if you are eligible to travel to Canada before you complete your registration.

Visas
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies). Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

Discounts
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. These regional discounts will be applied in addition to any qualifying early bird promotion.

Taxes
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Airport Operations - Advanced (classroom)

Switzerland, Geneva (IATA)
30 September - 4 October, 2024
Register before Jun 30, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 09 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201305
English
USD 2,236
USD 2,876
Regular
USD 3,196

Find out more about our IATA Training Center in Geneva, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Geneva.

Airport Operations - Advanced (classroom)

Singapore, Singapore (IATA)
25 - 29 November, 2024
Register before May 25, 2024 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 04 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201686
English
USD 2,096
USD 2,696
Regular
USD 2,996

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

What you will learn

On completion of this course you will be able to:

  • Use proven techniques to improve your operational practices, solve problems, and optimize benefits
  • Combine modern business practices with operations to meet international standards
  • Identify areas for improvement in your operations and facilitation processes
  • Apply performance measurement techniques to support key operational project needs

Course content

The key topics that are covered during this course include:

  • Overview
    • Elements of airport master planning
    • Managing the environment
    • The future of airports
  • Operations
    • Airport as an operational system
    • Airport emergencies
    • Airport security
    • Safety management system for airports
    • Extreme weather operations
    • Collaborative airport decision making
  • Management
    • Airside concessions
    • Customer service
    • Relations with airlines
    • Training requirements
    • Passenger facilitation

Activities

  • Exercises

Who should attend

This course is recommended for:

  • Airport managers and supervisors in operation services, maintenance, engineering, security and safety
  • Duty managers
  • Corporate management professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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