Airport Operations - Advanced (classroom)


Did you know that in the past 5 years, 367 participants from 59 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Essential training for airside and landside operations managers.

Gain practical knowledge to manage key airport operations with high efficiency and safety. Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TAPP-09

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants should have prior knowledge of airport business and operations
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Airport Operations - Advanced (classroom)

Switzerland, Geneva (IATA)
29 August - 2 September, 2022
Register before 08 Aug, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 08 Aug
All prices are before tax and include applicable discounts.
Class no: 148627
English
USD 2,490
USD 3,230
Regular
USD 3,600

1 additional classes are scheduled

Airport Operations - Advanced (classroom)

Switzerland, Geneva (IATA)
21 - 25 November, 2022
Register before 21 Aug, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 31 Oct
All prices are before tax and include applicable discounts.
Class no: 148072
English
USD 2,072
USD 2,664
Regular
USD 2,960

What you will learn

On completion of this course you will be able to:

  • Use proven techniques to improve your operational practices, solve problems, and optimize benefits
  • Combine modern business practices with operations to meet international standards
  • Identify areas for improvement in your operations and facilitation processes
  • Apply performance measurement techniques to support key operational project needs

Course content

  • Overview
    • Elements of airport master planning
    • Managing the environment
    • The future of airports
  • Operations
    • Airport as an operational system
    • Airport emergencies
    • Airport security
    • Safety management system for airports
    • Extreme weather operations
    • Collaborative airport decision making
  • Management
    • Airside concessions
    • Customer service
    • Relations with airlines
    • Training requirements
    • Passenger facilitation

    Activities

    • Exercises

Who should attend

This course is recommended for:

  • Airport managers and supervisors in operation services, maintenance, engineering, security and safety
  • Duty managers
  • Corporate management professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Aviation Security Operations Diploma

Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.

  • English
  • Español
  • Français
  • Italiano

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français

Need Help?

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.