Airport Operations - Advanced (classroom)


Did you know that in the past 5 years, 367 participants from 59 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Essential training for airside and landside operations managers.

Gain practical knowledge to manage key airport operations with high efficiency and safety. Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TAPP-09

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants should have prior knowledge of airport business and operations
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Airport Operations - Advanced (classroom)

Korea, Republic of, Incheon (IAAA-HST)
20 - 24 June, 2022
Register before 30 May, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 30 May
All prices are before tax and include applicable discounts.
Class no: 148398
English
USD 2,490
USD 3,230
Regular
USD 3,600

4 additional classes are scheduled

Airport Operations - Advanced (classroom)

Turkey, Istanbul (TKAA-RTP)
4 - 8 July, 2022
Please register by 14 Jun
All prices are before tax and include applicable discounts.
Class no: 157151
English
USD 2,590
USD 3,330
Regular
USD 3,700

This class is offered in cooperation with Turkish Airlines Aviation Academy. The regional price applies to residents of Turkey.

Register on TAA website

For information and to register, please contact:

Turkish Airlines Aviation Academy
Ataturk Airport; Gate B 34149 Yesilkoy
Istanbul, Turkey
E-mail: tkaaiatatrainings@thy.com
Phone: +90 (212) 463 63 63 - 12360 - 14257 - 13101

Benefit from the Early Bird discount of 20% if you register 3 months prior to the course start date or USD100 if you register 3 weeks prior to the course start date.

Airport Operations - Advanced (classroom)

Canada, Montreal (IATA, ACCET Accredited)
11 - 15 July, 2022
Register before 20 Jun, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 20 Jun
All prices are before tax and include applicable discounts.
Class no: 148357
English
USD 2,490
USD 3,230
Regular
USD 3,600

Please check if you are eligible to travel to Canada before you complete your registration.


Accett

The IATA Training Center in Montreal is ACCET Accredited


Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies).

Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

Airport Operations - Advanced (classroom)

Switzerland, Geneva (IATA)
29 August - 2 September, 2022
Register before 29 May, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 08 Aug
All prices are before tax and include applicable discounts.
Class no: 148627
English
USD 2,072
USD 2,664
Regular
USD 2,960

Airport Operations - Advanced (classroom)

Switzerland, Geneva (IATA)
21 - 25 November, 2022
Register before 21 Aug, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 31 Oct
All prices are before tax and include applicable discounts.
Class no: 148072
English
USD 2,072
USD 2,664
Regular
USD 2,960

What you will learn

On completion of this course you will be able to:

  • Use proven techniques to improve your operational practices, solve problems, and optimize benefits
  • Combine modern business practices with operations to meet international standards
  • Identify areas for improvement in your operations and facilitation processes
  • Apply performance measurement techniques to support key operational project needs

Course content

  • Overview
    • Elements of airport master planning
    • Managing the environment
    • The future of airports
  • Operations
    • Airport as an operational system
    • Airport emergencies
    • Airport security
    • Safety management system for airports
    • Extreme weather operations
    • Collaborative airport decision making
  • Management
    • Airside concessions
    • Customer service
    • Relations with airlines
    • Training requirements
    • Passenger facilitation

    Activities

    • Exercises

Who should attend

This course is recommended for:

  • Airport managers and supervisors in operation services, maintenance, engineering, security and safety
  • Duty managers
  • Corporate management professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Aviation Security Operations Diploma

Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.

  • English
  • Español
  • Français
  • Italiano

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français

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